the usual procedure for most scanners( some may vary) is to install the software first THEN plug in your scanner. Hope that helps On 23/01/2015 09:47, John Gallagher wrote: > Hi all > it's so long since I did this I am not sure how to go on. > if you are installing a scanner on the laptop first do you plug it in > then it then eventually ask for the software to be put on? > thanks. > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > -- *_PRIVACY IS A BASIC RIGHT - NOT A CONCESSION _* https://www.eff.org/deeplinks/2014/11/when-time-comes-we-need-be-ready-fight-tpps-secret-anti-user-agenda