Not with a utility bill, but I ended up receiving an ex RNIB employee's
redundancy details and final salary notice some years ago. Naturally I
complained to them and returned the Braille letter. They were very
apologetic, but I told them it was no good being sorry if they didn't engage
enough Braille proofreaders to avoid repetition in the future!
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From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Sent: 12 August 2015 15:37
To: Access Uk <access-uk@xxxxxxxxxxxxx>
Subject: [access-uk] incorrect utility bills
Hi I have recently received a braille utility bill for someone else and this
is the second time this has happened to me. I think that they use the RNIB
to transcribe from the print.
Has this happened to you or someone you know?