[access-uk] Re: iTunes 12.1 Accessibility Issues

  • From: "martin wilsher" <martinwilsher@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Wed, 4 Feb 2015 21:37:54 -0000

This is very interesting indeed, thanks for sharing this information.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Darran Ross
Sent: 04 February 2015 21:34
To: Access-UK
Subject: [access-uk] iTunes 12.1 Accessibility Issues 

    Please find below some information gleaned from another list re the
iTunes 12.1 update and resulting accessibility issues.
 
Begin Quote: 
 
Hi all,

I’m sharing the following from Freedom Scientific to help clear up confusion
as to why iTunes 12.1 is inaccessible to JAWS and other screen readers under
64bit windows.

With iTunes 12.1 and 64-bit iTunes Apple inadvertently introduced an
accessibility problem with accessing the album list and perhaps other lists
in the iTunes UI.

(The problem does not exist in the 32-bit version of iTunes.)

It impacts JAWS, Narrator, and Window Eyes.

All three of these products use 64-bit components to obtain MSAA event
information inside of the iTunes process generating the events.  This
generally offers better performance than receiving events out-of-process.

NVDA uses the out-of-process technique and is primarily a 32-bit app, even
on 64-bit windows.  The nature of the iTunes bug is such that it does not
impact 32-bit processes receiving events out-of-process.

Just to let everyone know. We have had some success getting in touch with an
engineer on the iTunes for Windows team at Apple. We have given them the
information they need to get this resolved and will have to give them a
chance to resolve it now.

Hope this helps.

Scott

 

** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq

Other related posts: