[access-uk] Re: iTunes
- From: "Andrew Roberts" <andrew.roberts@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Sat, 2 Aug 2014 12:00:14 +0100
Hi Ibrahim,
Thank you very much for your suggested way forward. I followed the link on my
receipt as you suggested and submitted a report. There was then a message on
screen to say that someone would be in contact in three business days.
Thanks again.
Andrew
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Ibrahim Gucukoglu
Sent: 02 August 2014 08:51
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: iTunes
Hi Andrew
When you receive your receipt from iTunes via email, there is a link to click
on what you can report a problem. You can only report a problem once you have
been charged for the item, at least that's my understanding however you could
try going to reportaproblem.apple.com and log in with your Apple ID. Good luck!
Sent from my iPhone
On 1 Aug 2014, at 22:55, "Andrew Roberts" <andrew.roberts@xxxxxxxxxxxxxx> wrote:
Hi,
Does anyone know the best way of reporting a faulty iTunes download? We have
recently downloaded an album from iTunes and the quality of the files is
abysmal especially considering the fact that the album in question has only
just been released.
Many thanks to anyone who can help.
Best wishes,
Andrew
Other related posts:
