Hi! I have passed my Ipod shuffle on to a VIP friend of mine, but, they are having problems setting it up due to Jaws not reading all of the details. It asks for the serial number, which I have made a note of, but jaws won't allow input of this number. It just "clunks." Can anyone offer any advice? Or, is it just another example of inaccessibility? Hope you can help! Cheers, Maggie