Hi Janet, Voiceover won't go off even in mute mode, otherwise you would potentially lose speech. Mute only mutes sounds. All the best Steve -- Computer Room Services 77 Exeter Close Stevenage Hertfordshire SG1 4PW Tel: +44(0)1438-742286 Mob: +44(0)7956-334938 Fax: +44(0)1438-759589 Email: steve@xxxxxxxxxxxxxx Web: http://www.comproom.co.uk -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Janet Bell Sent: 08 September 2014 17:47 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: iPhone won't ring Hi Jackie you were absolutely right. I have just pressed the mute button and my phone said un mute. what I don't understand now is why voice over was talking to me while my phone was in mute mode. can someone explain please? Thanks for the suggestion Jackie Janet -----Original Message----- From: Janet Bell Sent: Monday, September 08, 2014 5:36 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: iPhone won't ring Hi Jackie checked the mute switch and everything is talking normally apart from the ringing. -----Original Message----- From: Jackie Brown Sent: Monday, September 08, 2014 4:44 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: iPhone won't ring Hi Janet I wonder if you have inadvertently bumped the mute switch, just above your volume buttons. Kind regards, Jackie Brown Emails: jackieannbrown62@xxxxxxxxx thebrownsplace@xxxxxxxxxxxxxx Twitter: @thebrownsplace Skype: Thejackmate -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Janet Bell Sent: 08 September 2014 16:31 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] iPhone won't ring Please can someone tell me how to get my iPhone to ring. It did until a couple of days ago and now for some unknown reason it just makes the noise as if you are going back to the home screen. Hoping for help Janet ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq