Hi All.
Barry, are you inviting us to tell you of problems with apple apps that have
nothing to do with Sky or just Sky?
I phoned the accessibility line this morning and reported the SkyPlus issue.
Someone is going to look into it and give me a call within 48 hours. I did
make the point that many people are affected by this.
Mandy.
Sent from my iPhone
On 3 Apr 2017, at 15:18, Barry Hill (Redacted sender "barry.hill3" for DMARC)** To leave the list, click on the immediately-following link:-
<dmarc-noreply@xxxxxxxxxxxxx> wrote:
I've got an inside track to the developers, so I'll send them a report this
week. I'd appreciate any problems that any of you are having that I can
highlight besides the Planner.
Cheers
Barry
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Steve Nutt
Sent: 03 April 2017 8:35 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: iPhone 6 and the Sky+ App
Hi Mandy,
Please do call the accessibility number, they will report it. I certainly
have, even though I no longer use Sky Plus and the more voices report it, I
think the quicker it may get fixed.
Thanks.
All the best
Steve
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Mandy Clayton
Sent: 02 April 2017 15:51
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: iPhone 6 and the Sky+ App
Hi Group.
My husband and I downloaded the latest update towards the end of last week
and were surprised and dismayed not to be able to use the SkyPlus app. I
have removed it from my phone but my husband can't even get the TV guide to
work now.
I contacted Sky and am having Sky Q installed in a coupe of weeks' time.
Fortunately I also have an iPad on which I have not yet installed the update
so we can still record and also access our recordings.
I fear that the result of this update will not be reversed. I warned
friends who I know use the app not !update just now.
There are going to be many disappointed users but I am not sure what Sky can
do about it. I contemplated calling the accessible number but thought they
could probably do nothing either.
Mandy.
Sent from my iPhone
On 2 Apr 2017, at 14:49, John Farley (Redacted sender "john_farley"DMARC) <dmarc-noreply@xxxxxxxxxxxxx> wrote:
for
contact Sky.
Many thanks Steve.
Regards, John
Tel: +44 (0) 1442 259243
Mob: +44 (0) 7815 056076
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On ;
Behalf Of Steve Nutt
Sent: Sunday, April 02, 2017 12:20 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: iPhone 6 and the Sky+ App
Hi John,
I believe it's a problem with the Sky Plus app and the update. The
Sky Q app continues to work, but I believe Plus is broken. I would
Over.
All the best
Steve
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On ;
Behalf Of John Farley (Redacted sender "john_farley" for DMARC)
Sent: 01 April 2017 14:05
To: access uk <access-uk@xxxxxxxxxxxxx>
Subject: [access-uk] iPhone 6 and the Sky+ App
Hello list,
I updated my iPhone 6 to the latest IOS, 10.3 yesterday.
I have now found that the Sky+ app now does not work fully using Voice
When in the Planner part of the app there is no longer any speech** To leave the list, click on the immediately-following link:-
available when trying to view and initiate programs which have been
recorded on the
Sky+ unit.
The TV guide does still work as before.
Has this behaviour been noted by anyone else?
I would like to get back to Sky on this but would like to understand
if it is a problem with my usage rather than the app itself.
Regards, John
Tel: +44 (0) 1442 259243
Mob: (0) +44 7815 056076
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