[access-uk] Re: iPhone 5 problem, help!

  • From: "Jackie Brown" <thebrownsplace@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Wed, 18 Dec 2013 11:53:50 -0000

Hi Steve

Thanks, already tried that.  Whichever way I push the switch, I get no
sounds, and the volume is turned up, even though it goes very low when the
phone rings.  I'm totally frustrated now! (smile). 


Kind regards,

Jackie Brown
Twitter: @thebrownsplace
Skype: Thejackmate

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Steve Nutt
Sent: 18 December 2013 11:51
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: iPhone 5 problem, help!

Hi Jackie,

Just touch the screen with one hand and repeatedly press the volume up key.
I bet Voiceover's volume is way down.

The switch is a mute switch that turns off all iPhone sounds but not
Voiceover.

All the best

Steve

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-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Jackie Brown
Sent: 18 December 2013 11:46
To: access-uk@xxxxxxxxxxxxx; 'BCAB Discussion List'
Subject: [access-uk] iPhone 5 problem, help!

Apologies first and foremost for cross-posting, but I need some help please?

My iPhone has decided to act strangely, or rather, I have done something to
make it act strangely! (smile).

Martin borrowed my handset earlier to use the spirit level.  Whether he
touched something on the screen, or whether it did this itself, goodness
knows.  But VoiceOver appears to have gone.  If I ask Siri to turn it on, or
hook it up to my iMac in iTunes and visit the Universal Access portion, it
says VoiceOver is on.  But once Siri stops speaking, I can't get anything
else out of the iPhone.  I tried calling it from Martin's mobile, and it
rings, but VoiceOver and the ring tone are both much quieter than Siri was
when he spoke.  In any event, I can't get VoiceOver to speak, so am pretty
stuck without sighted assistance suitable enough to read the screen and get
me into Settings so I can have a look in Accessibility.

Perhaps somebody could also explain the switch above the two volume buttons
on the left side of the phone?  If I push it away from me as the iPhone
faces me, it vibrates.  What is this switch for as I have never used it, and
don't know if it has accidentally moved.  Either way, still no VoiceOver.

What have we done? (smile).  Any suggestions welcome, other than resetting
the iPhone back to factory default which I am only prepared to do as a very
last resort.

Kind regards,

Jackie Brown
Twitter: @thebrownsplace
Skype: Thejackmate

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