Hi Barry we've tried it twice and it still is asking for user name and
password. Do you think that's because it's a corporate phone?
Mandy
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Barry Hill
Sent: 15 May 2015 09:04
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: how to erase phone
The website I got this info off didn't mention taking the sim card out, so I
doubt you would.
Cheers
Barry
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Mandy Palmer
Sent: Friday, May 15, 2015 8:56 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: how to erase phone
Hi Barry, do I take the sim out of the phone?
Mandy
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Barry Hill
Sent: 15 May 2015 08:10
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: how to erase iphone
If it's an iPhone and you have a computer with iTunes on, and cable to
connect to the computer, this will erase the device and its passcode.
list of 6 items
1. Disconnect all cables from your device.
2. Hold down the Sleep/Wake button, then "slide to power off" to turn off
your device.
3. Press and hold the Home button and plug the device into your computer. If
your device doesn't turn on automatically, turn it on. Don't release the
Home button.
4. Continue holding the Home button until you see the Connect to iTunes
screen.
5. If iTunes doesn't open automatically, open it. iTunes will alert you that
it has detected a device in recovery mode.
6. Click OK. Then restore the device.
list end
If your device doesn't go into recovery mode, try steps 14 again.
Cheers
Barry
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Mandy Palmer
Sent: Thursday, May 14, 2015 10:41 PM
To: Access-Uk
Subject: [access-uk] how to erase iphone
Hi Everyone,
I am in South Africa at the moment visiting family and I discovered while I
was here that my Iphone 5S was locked to the U.K after I'd checked with
Apple who said it wasn't! Anyway my nephew has lent me an old phone of his
which he can't remember the password of. Is there anyway we can erase the
phone without having to put in the user name and password. He is the CEO of
a company and his IT guys can't find the user name and email address he
used. Help please, I don't care even if I have to crack the phone but I need
a phone here, anyone got any suggestions?
Mandy
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