[access-uk] Re: helping my friend with his pc
- From: Shaun O'Connor <capricorn8159@xxxxxxxxx>
- To: access-uk@xxxxxxxxxxxxx
- Date: Sat, 02 Aug 2014 20:41:14 +0100
if your browser is pointing to 127.0.0.1 as seems to be the case then
basically what has happened is that rather than pointing to the
internet, your browser is pinting at the local machine( usually
referred to as localhost) and is often used in vpn software to mask your
true ip address. so a look at the browsers network settings woud be a
good port of call as well.
On 02/08/2014 20:22, Adrien Collins wrote:
> Hi George
>
> It is windows 7 home, it has been identified as a malware
> problem, I will be fixing it on Monday all being well, I
> have downloaded several tools to do the job, hopefully I can
> get it working again, it is a form of malware that blocks
> the internet access and I believe puts in its own ip
> address, I think 127001 or something like that. Not clever
> to not use anti-virus, but I will do my best with it but if
> not I'll try other suggestions, I have got stinger by
> MacAfee, and several other programs to clean the system,
> after I have cleaned it I will try and make it as secure as
> I can.
>
> Regards
>
> Adrien
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx
> [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of George Bell
> Sent: Saturday, August 02, 2014 1:24 PM
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: helping my friend with his pc
>
> Hi Adrian,
>
> You don't mention what operating system is being used.
>
> My first suggestion would be to get one of the free
> anti-virus programs installed on to a USB flash drive on a
> good system. If I'm not mistaken ESET (and others) do free
> trails, although better to buy if they can afford it.
>
> By running the program from a flash drive initially, it
> should avoid many of the issues which could arise if
> actually installed to a suspect system.
>
> Once you are satisfied that the system is clean, I suspect
> the other problems have more to do with local settings.
>
> George.
>
>
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx
> [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Adrien Collins
> Sent: 01 August 2014 19:18
> To: 'access uk'
> Subject: [access-uk] helping my friend with his pc
>
> Hi
>
> I went to see my friends today and I offered to help him
> with his desktop, it is in a bit of a mess, I found he has
> no antivirus on it, he is receiving e-mails but nothing else
> can connect to the internet, he opens up internet explorer
> and it says proxy server not connecting or something like
> that. I am a bit concerned as he has been running it like
> this for several weeks, I know he has taken a big risk. The
> problem is neither his wife or he really understands
> computers. I am going up there to help Henrietta with her
> laptop but I will not risk putting my hard drive on his pc
> as I have a lot of year's of work and files on it. I cannot
> work out why he is receiving e-mails but nothing else. He
> connects to the internet via satellite, his desktop is the
> primary pc. It connects via Ethernet cable direct to the
> router. Henri's laptop connects ok. I can fix software
> problems but not hardware, I have given them the number of
> the local pc engineer. To be honest I think he has taken a h
> uge risk not having any antivirus on it. I have just told
> them not to transfer any files between his pc and her laptop
> in case there is a virus, have I done the right thing? Is
> there anything I can do to fix this or should I leave it to
> someone with more experience? I wonder if it needs wiping
> and reloading just in case of a virus. It has been too long
> now. He uses his pc for internet banking and all kinds of
> things financial, I am very concerned.
>
> Regards
>
> Adrien
>
>
> I use BullGuard to keep my computer clean.
> Try BullGuard for free: www.bullguard.com
>
>
>
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> I use BullGuard to keep my computer clean.
> Try BullGuard for free: www.bullguard.com
>
>
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