I have checked my phone. I went to Menu Applications and then installations and it is there. Install it again and let it replace what is there. Sent from my iPhone > On 14 Jan 2014, at 16:32, "Adrien Collins" <adriencollins22160@xxxxxxxxx> > wrote: > > Hi Eleanor > > Checked there, can't see it. > > Regards > > Adrien > > > -----Original Message----- > From: access-uk@xxxxxxxxxxxxx > [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Eleanor Burke > Sent: Tuesday, January 14, 2014 5:09 PM > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: help with my nokia e5 please > > It is under installations via menu > > Sent from my iPhone > >>> On 14 Jan 2014, at 16:03, "Adrien Collins" >> <adriencollins22160@xxxxxxxxx> wrote: >> >> Hi Mo >> >> I have looked right through the phone, when I received it, > I >> copied the sis file to the memory card, yes I have it >> thanks, but when I tried to install it, it tells me it is >> already installed. Very strange. Perhaps it isn't showing >> until I turn the phone off and back on again. >> >> Regards >> >> Adrien >> >> >> -----Original Message----- >> From: access-uk@xxxxxxxxxxxxx >> [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Mobeen Iqbal >> Sent: Tuesday, January 14, 2014 4:29 PM >> To: access-uk@xxxxxxxxxxxxx >> Subject: [access-uk] Re: help with my nokia e5 please >> >> hi adrien. that's weird regarding skype. check all the >> menus, apps, >> installed applications, office, etc. its like a minefield >> sometime >> trying to find something... if you need the skype sis file >> drop me a >> note off list and i'll see if i can send it. >> >> Mo. >> >>> On 14/01/2014 15:11, Adrien Collins wrote: >>> Hi Mo >>> >>> Ok got it sorted thanks, have synchronised it with my pc, >> it >>> works fine, they usb flap is well hidden. Thanks. Tried > to >>> install skype but it tells me it is already installed, >>> cannot see it, again it is hidden from me. >>> >>> Regards >>> >>> Adrien >>> >>> >>> -----Original Message----- >>> From: access-uk@xxxxxxxxxxxxx >>> [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Mobeen > Iqbal >>> Sent: Tuesday, January 14, 2014 8:52 AM >>> To: access-uk@xxxxxxxxxxxxx >>> Subject: [access-uk] Re: help with my nokia e5 please >>> >>> hello adrien. the USB cable connector is on the top edge. >>> feel the top >>> right hand corner along the top edge there is a flap >>> probably with USB >>> written on it that you have to flick out with a finger >> nail >>> or similar. >>> if not, try the bottom edge. the memory card is > underneath >>> the battery >>> behind a metal flap. nokia didn't keep it the same across >>> all their >>> handsets and this one's one of the exceptions. >>> >>> all the best, >>> >>> Mo. >>> >>>> On 14/01/2014 06:59, Adrien Collins wrote: >>>> Hi >>>> >>>> Ok that's why I can't find it, it is hidden, haven't >> found >>>> any rubber flaps though, will look for them. >>>> >>>> Regards >>>> >>>> Adrien >>>> >>>> >>>> -----Original Message----- >>>> From: access-uk@xxxxxxxxxxxxx >>>> [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Ibrahim >>>> Gucukoglu >>>> Sent: Tuesday, January 14, 2014 7:25 AM >>>> To: access-uk@xxxxxxxxxxxxx >>>> Subject: [access-uk] Re: help with my nokia e5 please >>>> >>>> Hi Adrian. >>>> >>>> Yes, the USB connection is behind one of the rubber > flaps >>> on >>>> the device, I >>>> cant remember whether it is right or left but the memory >>>> card slot is >>>> concealed by the other. >>>> >>>> All the best, Ibrahim. >>>> >>>> -----Original Message----- >>>> From: Adrien Collins >>>> Sent: Tuesday, January 14, 2014 5:03 AM >>>> To: 'access uk' >>>> Subject: [access-uk] help with my nokia e5 please >>>> >>>> Hi >>>> >>>> I have a nokia e5, I am trying to find out where the > data >>>> connection is, they provide a date cable but I cannot > see >>>> the usb port for it on the phone, anyone got any ideas >>>> please? >>>> >>>> Regards >>>> >>>> Adrien >>>> >>>> >>>> ** To leave the list, click on the immediately-following >>>> link:- >>>> ** > [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >>>> ** If this link doesn't work then send a message to: >>>> ** access-uk-request@xxxxxxxxxxxxx >>>> ** and in the Subject line type >>>> ** unsubscribe >>>> ** For other list commands such as vacation mode, click >> on >>>> the >>>> ** immediately-following link:- >>>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >>>> ** or send a message, to >>>> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- > faq >>>> >>>> ** To leave the list, click on the immediately-following >>>> link:- >>>> ** > [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >>>> ** If this link doesn't work then send a message to: >>>> ** access-uk-request@xxxxxxxxxxxxx >>>> ** and in the Subject line type >>>> ** unsubscribe >>>> ** For other list commands such as vacation mode, click >> on >>>> the >>>> ** immediately-following link:- >>>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >>>> ** or send a message, to >>>> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- > faq >>>> >>>> ** To leave the list, click on the immediately-following >>> link:- >>>> ** > [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >>>> ** If this link doesn't work then send a message to: >>>> ** access-uk-request@xxxxxxxxxxxxx >>>> ** and in the Subject line type >>>> ** unsubscribe >>>> ** For other list commands such as vacation mode, click >> on >>> the >>>> ** immediately-following link:- >>>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >>>> ** or send a message, to >>>> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- > faq >>> ** To leave the list, click on the immediately-following >>> link:- >>> ** > [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >>> ** If this link doesn't work then send a message to: >>> ** access-uk-request@xxxxxxxxxxxxx >>> ** and in the Subject line type >>> ** unsubscribe >>> ** For other list commands such as vacation mode, click > on >>> the >>> ** immediately-following link:- >>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >>> ** or send a message, to >>> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >>> >>> ** To leave the list, click on the immediately-following >> link:- >>> ** > [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >>> ** If this link doesn't work then send a message to: >>> ** access-uk-request@xxxxxxxxxxxxx >>> ** and in the Subject line type >>> ** unsubscribe >>> ** For other list commands such as vacation mode, click > on >> the >>> ** immediately-following link:- >>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >>> ** or send a message, to >>> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> >> ** To leave the list, click on the immediately-following >> link:- >> ** > [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >> ** If this link doesn't work then send a message to: >> ** access-uk-request@xxxxxxxxxxxxx >> ** and in the Subject line type >> ** unsubscribe >> ** For other list commands such as vacation mode, click on >> the >> ** immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >> ** or send a message, to >> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> >> ** To leave the list, click on the immediately-following > link:- >> ** > [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >> ** If this link doesn't work then send a message to: >> ** access-uk-request@xxxxxxxxxxxxx >> ** and in the Subject line type >> ** unsubscribe >> ** For other list commands such as vacation mode, click on > the >> ** immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >> ** or send a message, to >> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ** To leave the list, click on the immediately-following > link:- > ** > [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on > the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq