Hi Fran To activate a device, you need to activate it in audible download manager which is part of the audible manager package. Go into audible manager, and in the menu system choose activate audible ready device. Pluck your book sense into your computer and follow the on-screen instructions to complete activation. All the best, Ebrahim. Sent from my iPhone On 5 Jan 2013, at 11:08, "frances holman" <franholman755@xxxxxxxxxxxxxx> wrote: > I have downloaded a book from audible and I am trying to transfer it to my > booksense. Whilst I am transferring JAWS is telling me that it is > transferring, however when I try to access the book I get a message on the > booksense telling me that in order to access the programme I need to activate > audible manager. I have used this card before and have downloaded other > books on to it. I tried to get into audible manager to reactivate but don’t > seem to be able, all I get is a list of the books which I have downloaded > from audible. Any help would be appreciated. Thanks > Fran.