Don't know what OS you have on the Netbook, but make sure you've got all the latest Microsoft updates installed, service packs and all, this could make a difference - Andy ----- Original Message ----- From: Frances Holman To: access-uk@xxxxxxxxxxxxx Sent: Monday, January 03, 2011 9:22 PM Subject: [access-uk] Re: help with a microsoft word problem please thanks george can I still update office 2000? ----- Original Message ----- From: George Bell To: access-uk@xxxxxxxxxxxxx Sent: Monday, January 03, 2011 8:43 PM Subject: [access-uk] Re: help with a microsoft word problem please It may well simply be too old a copy of Office 2000. That said, assuming it installed, have you updated Office the whatever the latest service release is? George. ---------------------------------------------------------------------------- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Frances Holman Sent: 03 January 2011 19:34 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] help with a microsoft word problem please Hi I have recently installed a copy of office 2000 standard on a samsong netbook, when I open word it seems to crash the computer. I have had the disc for a while and it was loaded on to my desktop and works ok. any suggestions as to the problem 'cheers and happy NewYear fran