It may well simply be too old a copy of Office 2000. That said, assuming it installed, have you updated Office the whatever the latest service release is? George. ________________________________ From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Frances Holman Sent: 03 January 2011 19:34 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] help with a microsoft word problem please Hi I have recently installed a copy of office 2000 standard on a samsong netbook, when I open word it seems to crash the computer. I have had the disc for a while and it was loaded on to my desktop and works ok. any suggestions as to the problem 'cheers and happy NewYear fran