[access-uk] Re: help wanted
- From: "Michael Ray" <mike.ray@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Fri, 2 Nov 2012 20:27:48 -0000
Hello Julie.
As a software developer I can tell you right away that what this message is,
is known as an 'Untrapped Exception'. It's a bad bit of programming.
I did a little search on Google for exactly this; 'BraillNote Apex' + 'class
does not exist', and found several references from several BrailleNote users
to this very error message.
It could be that there is a newer version of the firmware for the device.
Firmware is the program inside the device. There is usually a method with
such devices of upgrading the firmware, particularly to patch earlier bugs.
Perhaps if you speak to the vendor of the BraillNote they will be able to
help.
I think I would be right in saying this is a Humanware product?
Unfortunately this is not the first untrapped exception I have come across
in their products.
Mike Ray
----- Original Message -----
From: "Julie Rodaway" <guidingpaws@xxxxxxxxxxxxxxxx>
To: "Access uk" <access-uk@xxxxxxxxxxxxx>
Sent: Friday, November 02, 2012 6:46 PM
Subject: [access-uk] help wanted
When trying to access documents on an sd card using braillenote apex, i
get the error message "class does not exist."
What does this mean and how can I resolve this annoying problem? I need
to access important documents contained on this sd card but this continual
error message is baffling.
Any help given would be much appreciated.
Kind regards, Julie.
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