[access-uk] Re: georgie trial now available, initial opinion

  • From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 2 Aug 2012 14:48:47 +0100

Hi Mo,

So can you get the Samsung Haven in the UK?  I have been asked occasionally
if I can get it, and can't find it.

All the best

Steve

--
Computer Room Services
77 Exeter Close
Stevenage
Hertfordshire
SG1 4PW
Tel:  01438-742286
Mob: 07956334938
Fax: 01438-759589
Email: steve@xxxxxxxxxxxxxx
Web: http://www.comproom.co.uk


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Mobeen Iqbal
Sent: 02 August 2012 00:02
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] georgie trial now available, initial opinion

Hi.

The georgie developers have finally seen fit to provide a trial on the 
google play store, all be it a 14 day trial. I have included a link 
below, as well as my initial findings. The following is just my opinion 
and i do not intend to start a debate on list, but it would be 
interesting to see what others think.

https://play.google.com/store/apps/details?id=net.screenreader.Georgie&featu
re=search_result

Main app interface: the first criticism i have is the fact that all 
navigation has to be acomplished via a touch screen. Trying on a samsung 
galaxy pro, i could not click any of the controls via the keyboard even 
though they are recognised as buttons. I could also not dial a phone 
number via the keyboard, something i was very very surprised at! 
something so simple that's been around for years has been over looked? 
this is probably because you have to hover over each item on the screen 
with your finger. on to my next point. it took me a while to figure out 
that you have to hover over a certain icon for 2 seconds or more until a 
tone is heard, then lift your finger to activate it. being used to the 
double tap system normally used in android, this came as a little qwerk 
i could've done with out, though i can see the logic behind it i guess. 
The logic being cut out the need to tap the icon twice and risk hitting 
another icon while you're at it. Also, i would've liked the ability to 
turn off the dog barking sound when the app is launched, and every time 
you return to the home screen from outside the app. nothing against 
guide dogs, but it could be a bit of an embarrassment in public places! 
Also, my phone really started lagging, something its never done with 
other applications no matter how many i've had installed at any one 
time. while i'm writing this, the phone's completely crashed, i'll go on 
to the apps when it reboots.

On to the apps:

Now my battery's back in and the thing's booted, by default, you can try 
out all the apps in the trial. i liked the fact you can adjust screen 
contrast/colours, and also the simplicity of the interface. there needs 
to be more user input in to what can be configured/added for the price, 
i can see this being aimed at a minority market relating specifically to 
the elderly or motor impaired.

I did not like the fact that the volume rocker is taken over by the 
software. there are meant to be 3 pages, each page containing the 
various apps in various catagories. The volume rocker, instead of 
allowing you to alter the volume of the app in realtime cycles through 
the various pages. it also appears to unlock the phone when its been 
locked, something which i wasn't too impressed with. on android, its 
standard practis that all buttons are locked and the power button plus 
jesture is used to unlock. page1 has your standard apps, messaging 
dialer etc, page 2 goes on to OCR, colour recognition etc, page 3 is 
thankfully nothing rood, its your lifestile apps containing twitter, 
audio book services, talking newspapers etc. I would've apreciated it if 
the developers had enabled scroling so you could scrole to page 2/3, or 
again provided a setting to switch between various modes for various 
functions i.e the ability to turn things on and off, or use alternative 
jestures for commands.

I am going to be using the software over the next 2 weeks, so may post 
further findings. Also if people request, i may consider doing an audio 
demo all be it opinionated giving each app a chance, to save people 
installing it. I would also have liked to see tighter integration with 
google maps. At the moment, yes you can find out where your nearest bus 
stop is, taxi information, but you don't appear to be able to send these 
to google maps to navigate to the destination in mind.

The voice applications also appear, or may rely on the internet. I 
haven't tested the application offline yet with no internet connection, 
but suspect that because of past experience, the phone will be sending 
what ever you say, dictated text messages, numbers, etc to google's 
servers then back to your phone. Any android user using this app may 
wish they were on some kind of data plan if this is the case.

I have also tried the colour recogniser application. ironically, a 
freely available talking colour application from the android market, 
Colour ID,  produced better results than their app! Their app just 
stated my teashirt colour as black, the colour ID app was kind enough to 
be more specific and tell me that it was brownish black, and that the 
colour of my door was grey.

The OCR app appeared to be doing something, though it requires the user 
to have the phone level, i.e as if resting flat on a desk before it'll 
scan. this could proove to be an issue if reading a sign/business 
information that isn't necessarily on a flat surface. oh dear, where's 
the gents? i'm getting desperate now!

You can configure settings remotely for georgie via the web, or sight 
and sound can do this for you. i'm not comfortable with this approach. 
I'd like to know how secure the remote access app used is? is it 
encrypted? how safe is user data? Privacy is at risk, what if they can 
read your text messages? one user complained that sight and sound or 
someone sent him an unsolicited text message because he posted a bad 
review! this could be a error/over reaction or mistake  on his part, 
but? i've installed this on a handset i'm not bothered about but i'd be 
hesitant to install this on a handset i'm using for daily use.

I would've liked to see inclusion of an email application, as well as a 
web browser of some kind. georgie at present won't support this at 
present so you'd have to use talkback to surf the web.

I also couldn't find an option to access the rest of the phone's 
settings, though i haven't customised it or atempted to unlock advanced 
settings if any are available. apparently you can control what the user 
can do on the phone and provide/limit access to certain functions, so 
we'll see if in the next few days i unlock this supposed functionality. 
An option to access the android market or the app draw would've been 
nice, though again this doesn't appear to be their aim. their aim 
appears to be make the phone as simple as possible for a basic user, and 
that's it. for a hefty price tag! The app also froze, and i received a 
force close message on screen informing me that georgie had terminated. 
i then had to reactivate it via my home button. that, by the way was 
when i tried to access the georgie news option. this option is meant to 
provide you with the latest updates from the world of georgie, i have 
visions of them providing georgie with his own personal blog! there are 
after all pages on facebook for pets. nothing wrong with that of 
course... but? anyway back to the point.

And now on to my final point. the contacts app, call/phone app, 
messaging app, colour recogniser app, and even the OCR app using google 
goggles all have free alternatives. Google maps are a lot better now and 
its becoming easier to find your location, to navigate to places, to 
find local places of interest, and its all free! even if you do 
pourchase mobile accessibility, at least you can use it outside its own 
homescreen if you wish! What would then prompt me to buy this. I would 
buy it if i had a really basic android user in mind, though i'd first 
try my very hardest to go the free/lower cost  root not because i'm 
stingy, but a lot of the time people don't have money to burn and also 
there are apps out there that do the job. the eyes free shell home 
screen is perfectly customisable and allows you to make things as simple 
as they could be for someone by adding/removing the apps the user has 
access to. Mobile accessibility is basic enough for most people. Also, 
if my client just wanted a basic phone, basic second hand and brand new 
nokia symbian phones abound on the internet. the haven phone could also 
be imported to the UK, and i saw a phone that spoke the numbers dialed 
for £15 in tesco the other day. The only reason i would personally spend 
any money on this application is the OCR capability, and possibly the 
audio book/talking newspaper ability though at that price, do we get a 
free subscription to the services in question? perhaps we should?

the pricing model is also unclear. they state that £150 will get you the 
default apps. now as far as i know, that's just the basic apps, dialer, 
messaging, contacts, georgie news and help, the phone dialer, and the 
call log. mobile accessibility offers all this and more for almost a 
third of the price! yes MA isn't perfect but that's not the point, who 
is? £25 extra each for the lifestile and communications apps doesn't net 
you much. the audio books app, the camera app, again a free alternative 
available, OCR, tweet by voice, ask any question by voice anyone ever 
heard of freely available jeanie? talking newspapers, podcasts, and lets 
not forget the amazing voice blog. If anyone wants to hear me singing in 
the shower, please let me know! the potential is amazing isn't it? the 
sarcasm is partly intentional, sorry i'll stop it now...

So, from this hotchpotch email, a conclusion: the app is very over 
priced, even code factory who i expected to charge a lot more for their 
app haven't charged much at all, its even available stripped down in the 
US for free. If users have free alternatives and are only paying for 
simplicity which can be achieved with selection of a few choice free/low 
paid apps, what will compell people to buy this? now if they'd included 
a turn by turn navigation aid like wayfinder for symbian if anyone 
remembers that, that would've impressed me. I really hope that the 
company does well, though there's still a long way to go. I hope it does 
not go the same way as thunder i.e get knocked out by an open source, 
free!  effort like NVDA. I never really managed to achieve much with the 
thunder screen reader, it was rather embarrassing when atempting to demo 
it as part of training a few years ago it kept crashing. we couldn't 
even get it to read out word documents or the web in a satisfactory manner.

As i have already said the opinions i express above are just based on 
early findings. A lot could change over the next 2 weeks. I may end up 
loving? georgie, though i doubt i'll be paying for it. If i've been 
harsh on the developers, it wasn't intentional. the georgie app only has 
a 2.2 star rating on the play store, and the majority of the reviews are 
from those that are experiencing frustration using the application. some 
can't get it to work though this could be user error. i wonder how many 
phones they tested this on?

 From a business standpoint, if you set the right price people will buy 
your product, set it too high and they'll turn to other sollutions. £300 
with a handset included? a Nokia C5 with talks costs £100, a basic 
handset like the sony experia pro with icecream sandwitch which is 
totally accessible would only cost £180 at the most.

finally, i'd like to round things off by quoting a comment from someone 
called justin on the eyes-free list with which i agree. i hope you don't 
mind me quoting you justin, though i don't know you personally.

Justin <justinmacleod@xxxxxxxxxxx> Aug 01 10:06PM +0100

That's what I think is so scandalous. They are indeed targeting older people
and those who are less up to speed with computers, those who don't know
better or those that can't, for whatever reason, cope with the free, cheeper
alternative that actually does more. Why should they have to pay more for
less?

Anyway, it would be great to hear people's experiences. If i'm wrong 
about anything in this email, i'll gladly stand corrected and i'm still 
giving georgie a fair chance. People are also welcome to write to me off 
list,

mobeeniqbal@xxxxxxxxx

is where you'll find me. Its taken the best part of 2 hours to write 
this, anyone for a cup of tea?

Thanks for reading,

Mo.

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