thanks for the explanation trace ----- Original Message ----- From: Mobeen Iqbal To: access-uk@xxxxxxxxxxxxx Sent: Saturday, August 03, 2013 7:24 PM Subject: [access-uk] Re: external hard drive question no problem, hope it works out for you! for anyone technical in case you're curious, they use the same driver software to control both drives, and sometimes if you use the same USB ports that are connected internally to the same connection, it doesn't like it. in other words, because the back and front USB ports are on different internal connections you can sometimes get away with using the drives in conjunction that way. they should really remedy it. i've used seagate drives in conjunction for years without problems, its just western digital and freecom that've ever played up for me. all the best, Mo. On 03/08/2013 19:10, Spring Flower wrote: righty ho, will do!! these are western digital in case you wanted to know lol seriously, thanks!! trace ----- Original Message ----- From: Mobeen Iqbal To: access-uk@xxxxxxxxxxxxx Sent: Saturday, August 03, 2013 4:00 PM Subject: [access-uk] Re: external hard drive question Hi. I sometimes find this a problem with my drives. It happens mainly with freecom drives for me. Try using a back USB port and a front one instead of say 2 on the back or 2 on the front. Hth, Mo. Spring Flower <spring.flower@xxxxxxxxxxxxxxxxx> wrote: hi we have twoidentical hard drives but for some reason my mum's laptop or my vaio won't recognise both at once,we can only have one plugged in at once, separately they work fine but we can't get them to work together, when both are in the computer only sees one and not both, does anyone know of a way around this one? trace