[access-uk] Re: eset scan log files

  • From: "david pritchard" <wd.pritchard@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Wed, 12 May 2010 14:00:15 +0100

Hi Steve,

Thanks for your input. Fortunately, the problem cured itself when the next 
signature update occurred, My email referred to my attempts to cure the problem 
on my desktop. My laptop , with exactly the same software installation also had 
the problem but when I checked the next day the problem had gone. I've 
reinstalled ESET 4.0 on my desktop and everything is fine

I am a jaws user and to me, ESET 4.2 does seem to have an accessibility problem 
in that when a log file type is selected you have to use the jaws cursor(hence 
no scrolling) to read the file contents where as in 4.0 you can use the arrow 
keys.


  Regards

  David
  ----- Original Message ----- 
  From: Steve Nutt 
  To: access-uk@xxxxxxxxxxxxx 
  Sent: Wednesday, May 12, 2010 9:18 AM
  Subject: [access-uk] Re: eset scan log files


  Hi David,

   

  The logs are perfectly accessible with Window-Eyes.  Do the following:-

   

  1.        Go into Eset.

  2.        Press Control-L.

  3.        Tab round to the combo box and select the log you want to view.

  4.        Finally, tab round to the list box, and you should be able to down 
arrow through the entries.

  All the best

   

  Steve

   

  From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
david pritchard
  Sent: Sunday 9 May 2010 16:26
  To: access-uk@xxxxxxxxxxxxx
  Subject: [access-uk] eset scan log files

   

  Hi

   

  I've been using ESET smart security for over a year without any difficulties. 
When I tried to examine the log file for an overnight "in depth scan" this 
morning, there wasn't one! The other 3 log file types :- detected threats, 
events, and firewall were all there. I tried installing version 4.2 rather than 
the 4.0 I had been using with the same result. Unfortunately, the accessibility 
of 4.2 is significantly worse - it tells me that there are log files but won't 
let me read them! Has anyone had similar troubles or is it something I'm doing?

   

  Regards

   

  David

   

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