Hi Peter, I know nothing about Duxbury. There's a couple of things you can try. Probably the quickest would be to temp change your account to an admin account. 1. Hit start. 2. Hit acc cursor to user accounts, press return. 3. Tab to change your account, hit return. 4. Change the radio button from standard to administrator, tab to OK/apply your way out. You may get UAC/password prompts along the way. The other things you can do is look a the link I provided to log in using the hidden admin account. Or try running Duxbury in Admin Mode. Find the shortcut on yoru desktop, hit apps key, if a didn't work, (no idea why), cursor down to Run as admin and press return. Remember, if it breaks, you keep both pieces. Smiles. Barry. From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Peter Bentley Sent: 28 August 2012 12:46 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: elevated admin mode Barry Rather complicated. Using Ducksbury which needs to write to files within the Ducksbury folder and on trying to do this it produces an access violation error message. On looking at the properties of the Ducksbury folder JAWS tells me that the write to disk property is "partially checked". My daughter tells me that it is greyed out. Anyway, I went through the process of unchecking this box , pressing the continue button and then agreeing to the change being made. However, that property remains partially checked and the problem with Ducksbury persists. George tells me that it is a windows problem and that I need to make this change logged in as the administrator. Hope this makes sense. Peter From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Barry Toner Sent: 28 August 2012 11:50 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: elevated admin mode Hi, It depends, what are you trying to do as an admin? Barry. From: access-uk@xxxxxxxxxxxxx<mailto:access-uk@xxxxxxxxxxxxx> [mailto:access-uk@xxxxxxxxxxxxx]<mailto:[mailto:access-uk@xxxxxxxxxxxxx]> On Behalf Of Peter Bentley Sent: 28 August 2012 11:28 To: access-uk@xxxxxxxxxxxxx<mailto:access-uk@xxxxxxxxxxxxx> Subject: [access-uk] elevated admin mode Barry Thanks for that. However, where does my focus have to be when I hit the aps key. I tried doing it from the desktop with nothing focussed but looking down the context menu there did not seem to be anything appropriate. I also hit the letter A after having activated the aps key and that didn't do anything. Peter From: access-uk@xxxxxxxxxxxxx<mailto:access-uk@xxxxxxxxxxxxx> [mailto:access-uk@xxxxxxxxxxxxx]<mailto:[mailto:access-uk@xxxxxxxxxxxxx]> On Behalf Of Barry Toner Sent: 28 August 2012 10:16 To: access-uk@xxxxxxxxxxxxx<mailto:access-uk@xxxxxxxxxxxxx> Subject: [access-uk] Re: Logging on as administrator Hi peter, http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-windows-vista/ However, you can run apps and the like in an elevated admin mode from your standard win 7 ccount. Simply hit apps key, then the letter A. Say yes to the UAC prompt, or provide the password. Regards, Barry. From: access-uk@xxxxxxxxxxxxx<mailto:access-uk@xxxxxxxxxxxxx> [mailto:access-uk@xxxxxxxxxxxxx]<mailto:[mailto:access-uk@xxxxxxxxxxxxx]> On Behalf Of Peter Bentley Sent: 28 August 2012 09:57 To: access-uk@xxxxxxxxxxxxx<mailto:access-uk@xxxxxxxxxxxxx> Subject: [access-uk] Logging on as administrator Using Windows 7 How do I log on as an administrator please? Thanks Peter Bentley 7