[access-uk] Re: ebay help wanted

  • From: "Adrien Collins" <adriencollins22160@xxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Tue, 23 Jul 2013 11:43:39 +0200

Hi Simon

Yes I have tried that, I don't get any response when I tell
them about my disabilities, tried 3 times yesterday, no go,
e-mailing I think they just ignore it in spite of the
automatic response message, oh well, their loss.

Regards

Adrien


-----Original Message-----
From: access-uk-bounce@xxxxxxxxxxxxx
[mailto:access-uk-bounce@xxxxxxxxxxxxx] On Behalf Of goshawk
on horseback
Sent: Tuesday, July 23, 2013 10:14 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: ebay help wanted

don't hold your breath for one, you would be better off
calling them and 
putting them on the spot that way, although even then, I
doubt you will get 
any real help then either.

Simon


----- Original Message ----- 
From: "Adrien Collins" <adriencollins22160@xxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, July 23, 2013 8:02 AM
Subject: [access-uk] Re: ebay help wanted


Hi Simon

Yes I wrote to them twice yesterday explaining my problems
and where as amazon got back to me regarding a slightly
different issue straight away, I haven't had a response as
yet at from ebay, very poor. Makes you wonder doesn't it?

Regards

Adrien


-----Original Message-----
From: access-uk-bounce@xxxxxxxxxxxxx
[mailto:access-uk-bounce@xxxxxxxxxxxxx] On Behalf Of goshawk
on horseback
Sent: Tuesday, July 23, 2013 3:19 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: ebay help wanted

that is what I have actually said to them directly, a number
of times. I
have also said that I would be happy to help them in any way
I can, to
improve things for VI customers, but they are just not
interested.

Simon


----- Original Message ----- 
From: "Adrien Collins" <adriencollins22160@xxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Monday, July 22, 2013 3:27 PM
Subject: [access-uk] Re: ebay help wanted


Hi Simon

Yes I am finding that out, not very helpful, it makes me
very reluctant to use ebay again.

Regards

Adrien


-----Original Message-----
From: access-uk-bounce@xxxxxxxxxxxxx
[mailto:access-uk-bounce@xxxxxxxxxxxxx] On Behalf Of goshawk
on horseback
Sent: Monday, July 22, 2013 3:55 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: ebay help wanted

no, they don't! they seem to think that taking notice of the
needs of
disabled customers is beneath them unfortunately. that has
been my
experience anyway.

Simon


----- Original Message ----- 
From: "Adrien Collins" <adriencollins22160@xxxxxxxxx>
To: "'access uk'" <access-uk@xxxxxxxxxxxxx>
Sent: Monday, July 22, 2013 1:50 PM
Subject: [access-uk] ebay help wanted


Hi

Does anyone know if ebay has a department who deals with
special needs issues? I recently purchased an item from ebay
and have to return it but am finding that when I explain
that things may take longer because I have to get
assistance, and also because I am in France, I feel like I
am hitting my head against a brick wall. Any idease please?
They don't seem to understand.

Regards

Adrien



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