no, they don't! they seem to think that taking notice of the needs of disabled customers is beneath them unfortunately. that has been my experience anyway. Simon ----- Original Message ----- From: "Adrien Collins" <adriencollins22160@xxxxxxxxx> To: "'access uk'" <access-uk@xxxxxxxxxxxxx> Sent: Monday, July 22, 2013 1:50 PM Subject: [access-uk] ebay help wanted Hi Does anyone know if ebay has a department who deals with special needs issues? I recently purchased an item from ebay and have to return it but am finding that when I explain that things may take longer because I have to get assistance, and also because I am in France, I feel like I am hitting my head against a brick wall. Any idease please? They don't seem to understand. Regards Adrien ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq