Hi Carol, I ordered it a long time ago, so don't take anything I say here with any degree of authority, but don't they Email you the key? They did for me, and I simply cut and pasted it in the activation window when installing the real version. All the best Steve -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Carol Pearson Sent: 17 August 2007 17:50 To: Access UK Mailing List Subject: [access-uk] diskkeeper help Hi all, Having just registered diskeeper I can understand why Alex had difficulty. I'm twirling round in some kind of hurricane here not knowing how to progress. I got to the end of the process after loads of hassles and now I can't seem to get to the key! I am totally confused and wonder if someone who has recently gone through the process may be able to help me. The problem seems to be that I should have right clicked on the final bit to get the key and saved it. (Exactly what the file is and what it contains I'm not sure at all.) I can't get back to that point either. I just feel that these computer things are getting so complex and full of "protection loops" these days that I'm getting lost in the processes. Alex, I'd be particularly interested to know how you solved what seemed to be a similar problem the other day. -- Carol carol.pearson@xxxxxxxxxxxx ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq