Hi Steve, Ah, OK then, I was confused a bit about Wendy's message. It doesn't take much to confuse me <Smile>. I thought she couldn't defrag, but in fact, it is the JAWS feedback that was the problem, rather than the operation of the program itself. Thanks for the explanation. All the best Steve _____ From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Stephen Green Sent: 09 August 2007 23:08 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] diskeeper and jaws Perhaps I should start by saying that my experience with diskeeper has been exactly the same as Wendy with jaws 8 and win xp home. When I launch diskeeper and highlight the drives to find if they are being defragmented automatically, jaws goes into a right tizzy and announces quote enabled disabled disabled disabled disabled disabled unquote. From there it gets worse as when I ask it to analyze the drive, a message appears after about ten seconds saying that the operation has failed. To try and sort this out, I telephoned diskeeper's u.k. technical support, but after half an hour of struggling, we decided to call it a day until my wife came home from work and could tell me what was going on on the screen. However, with jaws running she was totally unable to get any sort of feedback from the program which would report via speech the status of the drives. The only thing she was able to tell me was that there was a screen showing that the clusters had in fact been defragmented completely with all the blue blocks on one side of the screen and the white blocks on another. Therefore my conclusion is that if you install diskeeper without deviating from the default settings, it will install with automatic defragmentation switched on and jaws users will have to trust that it is in fact working properly. However, you can check that the drives are properly defragmented by using Microsoft defragmenter in system tools to report their status. That apart, I was amazed at how quickly diskeeper rearrange my c drive with 20 Gb of data and my d drive with 300 Gb of data, performing the task in the time between installing it and when my wife came home 5 hours later. Finally, I must admit that my computer is slightly quicker, but I'm wondering if its really worth 25 pounds. Steve Green