[access-uk] Re: digiTV EPG sorted thanks to Ann

  • From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 8 Jan 2009 10:23:15 -0000

On Nebula's website now: 

http://www.nebula-electronics.com/news/changes.asp
<http://www.nebula-electronics.com/news/changes.asp> 

 

Thursday 6th December 2007 

Following a detailed analysis of trading history and continuing
year-on-year losses, it has been decided that Nebula Electronics Ltd
is to be wound-up as a trading company. 

The Nebula Electronics brand however, is to continue as a trading name
of Nebula Media Solutions Ltd. 

Nebula Media Solutions Ltd specialises in the provision of Media
distribution for home and business and will take on the role of
primary distributor for the DigiTV range of products. For existing and
future customers, the transition should have little impact other than
a short delay followed by an improvement in the provision of support
and sales communication when compared to the recent level of service. 

Nebula Media Solutions Ltd takes very seriously its responsibility to
maintain good customer relations, so all orders placed on the Nebula
Electronics website have been, and will continue to be, honoured by
Nebula Media Solutions Ltd. After-sales care as well as all warranties
and repairs to existing equipment will also be honoured for the
lifetime of the product range. 

Nebula Media Solutions Ltd also plans to expand and improve existing
product ranges as part of its own product portfolio where Nebula
Electronics Ltd is now no-longer able to fulfil its future plans. 

The current web-site and email servers are in the process of being
relocated, so there may be interruptions in availablilty over the next
week or so. However, our best efforts are being made to maintain
service over the transition time. 

Nebula Media Solutions Ltd. 
www.nebula-media.com

 

From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of Steve Nutt
Sent: 08 January 2009 08:15
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: digiTV EPG sorted thanks to Ann

 

Hi again folks,

 

OK, here's the fix for this, and you can have the latest version.
None of this messing about with old versions.

 

I wondered why mine worked and you all had problems, so here goes, and
this is a good tip to follow every time you do an upgrade.  You only
need do this once.

 

1.      Install the new version, do not overwrite it with old
versions, as this defeats the point.

 

2.      Reboot.

 

3.      Open DigiTV.

 

4.      Go into Settings.

 

5.      Go down to EPG.

 

6.      Tab to the Clear Cache button and hit it.

 

7.  Tab to the Download EPG button and hit it.

 

8.  Wait for it to download.  If you don't get auto progress, read the
screen and wait for it to say Done at the bottom.

 

9.  Hit OK on Settings.

 

10.  Go into seven-day guide and check your EPG.

 

All the best

 

Steve

 

7.

 

________________________________

From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of Steve Nutt
Sent: Thursday 8 January 2009 08:08
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: digiTV EPG sorted thanks to Ann

 

Hi Steve,

 

But what's the point in installing the upgrade at all if you are going
to replace it with an earlier version?  The upgrade to 37.0.12 is only
the core .exe file.  So all you are doing is to install it, then
overwrite it again.

 

I am still trying to investigate why the latest version isn't working,
rather than doing it this way.  If I find anything, I'll let you know.

 

All the best

 

Steve

 

________________________________

From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of Stephen Green
Sent: Thursday 8 January 2009 03:53
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] digiTV EPG sorted thanks to Ann

 

Many thanks to Ann Hamilton for reporting the workaround to get the
digiTV EPG working again. It still seems a bit counter-intuitive to
install an upgrade and then to install a previous version over the top
of it, but it certainly worked for me.

 

Great stuff!

 

Steve Green

 

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