Hi,
This, to be honest, is why I won't have any statements that involve security
in Braille, because, of necessity, it has to go through someone else's
hands. I tend to read all my statements online now.
All the best
Steve
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Henry Miller
Sent: 27 September 2017 19:02
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: credit card statements produced in Braille by RNIB
Hi Alison
That is so scary, I have now received my Braille statement for this month
from John Lewis but still awaiting Sainsburys.
Best wishes
Henry
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
CJ &AA MAY
Sent: 27 September 2017 18:42
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: credit card statements produced in Braille by RNIB
Hello Henry
I don't have statements for either of these but do have braille statgements
for my bank account and credit card account and was appalled recently to
receive someone else's credit card statement instead of my own. Now, in
truth, I would rather have paid his and let him pay mine as it was just
after our cruise round New Zealand - smile!
It was all sorted out in the end but it took a very long phone call where I
was passed from one person to another before it was sorted out.
I have been told since that I could have asked for compensation as they had
jeopardised my security in sending all my card details to the wrong person.
Hope you get your problem sorted out soon.
Alison
