John, a couple of thoughts for what they're worth. Have you got filters plugged into your phone sockets? Are they firmly attached. Secondly, is it possible you have too many devices hooked up in your phone system? Until recently, I had a rather awkward 3-way phone setup, but decided I could manage without extension number 3, and removing it seems to have improved the phone quality a good bit. No doubt it's all to do with REN numbers and the total capacity of your system. Vince. ======================================== Message Received: Nov 22 2013, 06:43 PM From: "John Gallagher" To: access-uk@xxxxxxxxxxxxx Cc: Subject: [access-uk] crackling phone line Hi all wonder if anyone has any ideas with this one. We are in the process of moving over to plusnet for our phone. we use plusnet for the net of course. I have noticed when making phone calls sometimes the line if fine and other times the line is crackling really bad for the person I am ringing. I have taken out all the phones and the internet and put things back one by one. the difficulty is when ringing bt it takes ages and truly ages to get an actual human being to get open reach to come out. if I go online to do it after about three million texts I get fed up. I know open reach have been complained about on watch dog but if there is a solution that would be great. when we moved in hear ninteen months back we had to get our local mp to get open reach to put us a phone line in and come out We should be with plusnet next Wednesday and then I can get them to get open reach to come out. I know this is a shot in the dark but some one may have had the same thing happen. ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq