This sounds to me that you have a version of JAWS that is either earlier than 5.10 when the internet licence manager was introduced, or the version of JAWS you have uses the floppy-based authorization scheme. I would contact Sight and Sound technologies and ask for an upgrade. Good luck. On Wed, 17 Jan 2007 12:47:29 +0000, "Andy Collins" <Andy@xxxxxxxxxxxxxxxxxxx> said: > Hi all - According to the FSactivation.com website, I should be able > to find my PC''l locking code by going to help in JAWS and clicking on > about; however, there is only my 5 digit serial number there for JAWS, > no other code, so how and where do I find the locking code for this > machine? Also the website tells me the 20 digit number they also want > me to enter is on the CD packaging for the JFW CD, in Braille, but > this also isn't so, so how else can I find this 20 digit number? > > thanks - Andy > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > Christopher Hallsworth Skype name chrishallsworth7266 ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq