[access-uk] Re: chip and PIN

  • From: "Tony Cretney" <rac@xxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Mon, 4 Apr 2005 16:29:00 +0100


Yes Ray

I too have not had any serious problems with Chip and Pin. Also I have always been prompted by the assistant to put my Pin into the system. So like you I don't really see where the problems lie.

Tony
----- Original Message ----- From: "Ray's Home" <rays-home@xxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Monday, April 04, 2005 2:35 PM
Subject: [access-uk] Re: chip and PIN




I'd like to endorce the Marks & Spencer keypads. By far the best I've come across, with notably larger keys than the rest of them, with a propper guard round the device. I certainly cannot see the display but I've always been told by the till person when to enter my number without asking, so that's never raised a problem for me.

I find it very hard to understand why some cannot get used to it,
but strangely it does seem to disconfort some people.
Ray

Personal emails:  Email me at
mailto:ray-48@xxxxxxxx

----- Original Message ----- From: <access-uk@xxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Monday, April 04, 2005 1:23 PM
Subject: [access-uk] Re: chip and PIN



Hi George,

As others on the list have said, there is some variation in the
lay-out
of different keypads.  However, I've not yet found one without a
raised
mark on the five button. Although, as I said earlier, I have a
small
amount of sight, I rely entirely on touch for using the C&P pads.
One
other inconsistency I've noted is that on some systems, notably
the one
in Marks & Spencer, there is a beep at the point at which you're
asked
to enter your PIN.  Others don't have this.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf
Of George Bell
Sent: 04 April 2005 12:54
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: chip and PIN


Hi Derek,

You've hit the nail on the head with that analogy of using a
telephone.

I've been specifically looking at many different machines,
and in common with telephones I've seen, all have a raised
dot on the number 5 key.

So what's the real problem?

George.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Derek Hornby
Sent: 04 April 2005 12:44
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] chip and PIN

Hi Steve
>I believe that if people see there is an accessible site,
they
>sometimes assume that the main site isn't accessible, or
is less
>accessible, which
is
> a logical assumption, because they then wonder why an
accessible site
> was needed at all, if the main site is less accessible.

Isn't that same sort of thinking with chip and PIN!

RNIB campaigns for chip and signature, with reason that
not
all the blind visually impaired are able to use chip and
PIN.
However, the reasoning is surly flawed because those that
claim unable to use a key pad, how many of those are able
to
use a telephone?
The point  being if one is able to use telephone then one
must be able to use a key pad.

I suggest the learning of layout for chip and PIN key
pad,
is easy if one already knows the layout for a telephone
buttons!

Of course there will be people blind visually impaired
that
simply don't want to use chip and PIN, but that's just as
true for sighted  people.

What do others think, is chip  and PIN really and truly
difficult to use for those  with little or no sight?
Regards,
Derek

e-mail: derek.hornby_uk@xxxxxxxxxxxxxxx


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