[access-uk] chip & PIN

  • From: "Derek Hornby" <derek.hornby_uk@xxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 19 Apr 2007 17:06:19 +0100

Hi All
The following was in today's  Daily  Telegraph 19 April 2007)
I do hope there are no access problms for the blind, but i  think there are.

Customers get chip and pin boxes
David Derbyshire Consumer Affairs Editor

BARCLAYS Bank is giving out hand-held chip and pin readers to half a million
customers in an attempt to crackdown on internet banking fraud.

The devices, which resemble calculators, will be used to log onto the
Barclays
website and to make payments to new accounts for the first time.

Barclays says the chip and pin readers will avoid the need for passwords
and launch a new era in online banking security.

The Royal Bank of Scotland is introducing similar devices later this year,
while other banks are expected to tighten up their security in the coming
months. More than 17 million people regularly use internet banking in
Britain. While the industry claims that internet banking is safe, 33 million
pounds  was stolen from online customers last year.

Most of that fraud took the form of "phishing attacks'', in which
customers replied to fake emails purporting to be from their bank
asking for confidential information.

The Barclays chip and pin reader will initially be sent to small
business and personal customers who want to make a payment to
another person or business for the first time.

Customers who only use online banking to check their balances and
pay bills to established, third-party accounts will not need the device.

The reader is designed to be used with a debit card. After a card
has been swiped, the customer enters a four-digit personal
identification number. The reader then generates an eight-digit
code, which has to be entered on the website.

The code changes each time the chip and pin device is used. It is
time sensitive and has to be entered within a couple of minutes
before it becomes useless.

Barclays declined to say how much the chip and pin reader costs,
but insisted that online banking would remain free. Two years ago
Lloyds TSB asked its online customers to us a key-ring sized
device, which generates a new, six-digit code every 30 seconds.

The internet security company, Sophos, said the new devices would
reduce but not eliminate the risk of fraud.

"Keyboard logging spyware and phishing emails won't be effective
if user pass codes keep changing,'' said Graham Cluley, of Sophos.

"However, chip and pin devices do not prevent all identity theft.
Spyware can still steal screen shots of what bank customers are
doing online and can capture account information to use for
fraudulent purposes.''

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