Hello Amro Many thanks for the information. The site in question has a link especially for visually impaired people to hear the characters. Unfortunately, the sound file is only giving two of the three numbers and it has been doing this for seven months. I have now telephoned their help desk again and they say it will be sorted out. That was what they told me last September, so I was hoping to find a way around it. Best wishes Kazeja. -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.467 / Virus Database: 269.7.0/803 - Release Date: 13/05/2007 ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq