...and report to your local trading standards people. Best, Clive Clive Lever Diversity Advisor 01622 221163 (extension 7000 1163) Room 1.15, Sessions House, County Hall, Maidstone, ME14 1XQ. Diversity is a strength and we will value and harness difference for the benefit of all service users, the individual and KCC. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Paul Benson Sent: 31 January 2011 14:09 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] careful regarding a phone call i just received Hello Will and all, They wanted you to obey their instructions, with you believing they were doing you a big favour. They will ask you to switch on the computer. Then they will get you to give them the chance to download a remote controlling software application. If you do this, then they are in. From there, they could strip copies of all your files, looking for passwords, financial details, to be used very quickly, later after they have left you. A key-logger could be downloaded. Any sites visited by you subsequently, where you enter credit card details or bank passwords and account numbers, then your complete details would be recorded, and forwarded to them for later use. Finally, they will probably look as if they are working on your computer, deleting files here and there, for about 15 minutes. At the end of the session, some of your files have been randomly deleted, and they will attempt to charge you for their work. Something like £25 or so. If you give them any card details, expect your credit limit to be achieved very quickly, assuming your credit card issuer does not spot unusual transactions first. That is what they wanted. Thankfully, you had a total refutation to hand. For those not wishing to tell lies to these individuals, just say it is inconvenient, and request a telephone number, and you will ring back. They will try evasive action to your request, just keep repeating it is inconvenient, and ask for a contact number. This usually evokes some fluent Anglo-Saxon. If you are given a number, do not bother with it, it will be made up. Paul Benson. -----Original Message----- From: william lomas - Email Address: lomaswilliam@xxxxxxxxxxxxxx Sent On: 31/01/2011 13:06 Sent To: access-uk@xxxxxxxxxxxxx, Christopher elliot - Email Address: access-uk@xxxxxxxxxxxxx, christopher.elliott4@xxxxxxxxxxxxxxx Subject: [access-uk] careful regarding a phone call i just received HI I just got a phonecall claiming to be from Windows support, and saying that my computer has been reported to have loads of malicious software downloaded on to it. When I told him I used a mac he went deathly silent and hung up on me, so not sure what this was all about. Regards, WIll ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq