John, I've done that before, but fortunately I managed to work out what I'd done before having to resort to a phone engineer. Cheers Alex -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of John Gallagher Sent: 26 June 2009 15:34 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] can I play the blind act Hi all We have just had our house painted and decorated. I took my pc to bits and was over the moon when I thought I plugged everything back o.k. then suddenly yesterday the phone went dead. I disconnected everything put it back and still no joy. the bt chap came to-day and the problem was I put the modem cable in the wrong connection on my router. totally stupid but as the cable went in o.k I thought nothing of it. bt now will send me a big bill. is there a special number one can ring them on to explain. it is nearly as daft as tuning a piano and knocking a glass of the top of the piano. cheers. ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq