Surely not as NVDA doesn't provide any means of scraping the screen. I have both NVDA and JAWS on my netbook and no such conflicts occur, which is to be expected.
Mr Technician E-mail and Facebook: christopherh40@xxxxxxxxxxxxxx MSN: ch9675@xxxxxxxxxxx Skype: chrishallsworth7266 Twitter: http://twitter.com/christopherh40 On 18/05/2010 15:39, Alistair wrote:
Hi Tristram,
Thanks for this, She had been having a look at NVDA and thinks this
might have been a issue. The link you provided seems to have sorted it
out, thanks!
alistair
----- Original Message -----
*From:* Tristram Llewellyn
<mailto:tristram.llewellyn@xxxxxxxxxxxxxxxxxxx>
*To:* access-uk@xxxxxxxxxxxxx <mailto:access-uk@xxxxxxxxxxxxx>
*Sent:* Tuesday, May 18, 2010 10:03 AM
*Subject:* [access-uk] Re: black on black?
When the colour is reported as “black on black” this quite often
indicates a video interceptor problem of some sort. You will need to
have a look in that area therefore to fix the problem. You may want
to find out whether they have other access technology installed on
the machine. You may also want to find out about the graphic card
being used and whether the drivers have been properly installed for
it or maybe if there is an update set you can get a hold of.
It is difficult to direct specifically what you may wish to do not
having any other info to hand. I would however be tempted to try
updating the video interceptor for JAWS. You can do so using this
download to see if it will help.
For 32 bit:
ftp://ftp.freedomscientific.com/users/hj/private/WebFiles/Tools/FSVideoIntercept-32bit.exe
For 64 bit:
ftp://ftp.freedomscientific.com/users/hj/private/WebFiles/Tools/FSVideoIntercept-64bit.exe
Regards.
Tristram Llewellyn
Sight and Sound Technology
Technical Support
www.sightandsound.co.uk
Mail:
Tristram: tristram.llewellyn@xxxxxxxxxxxxxxxxxxx
Technical: Support@xxxxxxxxxxxxxxxxxxx
General – info@xxxxxxxxxxxxxxxxxxx
Phone:
Support line: 0845 634 7979
Sight and Sound Technology Limited is a company registered in
England and Wales, with company number 1408275.
Sight and Sound Technology
Welton House North Wing
Summerhouse Road
Moulton Park
Northampton
NN3 6WD
VAT Number – GB 860 2121 66.
*From:* access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] *On
Behalf Of *Alistair
*Sent:* 18 May 2010 09:49
*To:* access-uk@xxxxxxxxxxxxx
*Subject:* [access-uk] black on black?
Hi folks,
My friends pc is still having problems with the menus and also
reading with the jaws curser, also the colour in both IE and some
elements of outlook express are reporting as being black on black. I
checked her display settings and they seem fine, anyone else
experieinced this and know how to resolve it? Any help would be
great, could this be a jaws issue and can you still repair jaws ? or
do you have to re-install?
thanks
Alistair
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