Hi Trace, Having spoken to Asda staff from South africa to Glasgow today I eventually got a commitment from a store manager who is responsible for the online orders to contact the web production unit tomorrow. It’s not just that the new site remains inaccessible,it is that they provide a link to the old site which is supposed to remain accessible but for me at least either doesn’t do anything or simply transports you to the new site! If I do get a response I will of course post it. Meantime, Tesco seems accessible but in comparison with ASDA bloody expensive! alistair From: Spring Flower Sent: Sunday, June 30, 2013 8:53 PM To: Access-UK Subject: [access-uk] asda's website hi a friend of mine is using internet explorer8 and jaws 11 and can't access the asda website. iknow its been mentioned on here as its causing problems but is there anything she can try, she's been on to customer service and they've been just about as helpful as a chocolate teapot from what she says!! trace