[access-uk] Re: advice required regarding up-to-date information on hotpoint washing machine instruction manuals in alternative formats
- From: "Christine Weetman" <goatmum@xxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Fri, 1 Jun 2007 08:58:48 +0100
Hi there, how did you go on with your braille instructions? I too would
like braille instructions for my washing-machine, we bought a new machine
too and I'd like a braille panel and instructions so I may use the machine,
I'm finding it just a little tedioous to have to keep asking someone in the
home to turn on the thing for me when before I could just get the washing,
put it in and on myself!
Christine W.
----- Original Message -----
From: "Alexander Shannon" <alexacts2v4@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, May 30, 2007 2:09 PM
Subject: [access-uk] advice required regarding up-to-date information on
hotpoint washing machine instruction manuals in alternative formats
> Hi all,
>
> Please excuse the long subject line, however, I wonder if someone could
> advise me on the following
>
> A month or so back my wife and I purchased a washing machine from a local
> company who are a Hotpoint sales centre.
>
> When we purchased the machine, I told the company that although I could
see
> to use the machine, we would need Braille instructions so that my wife
could
> use it, although we did not actually need a Braille control panel fitted
on
> the front of the machine.
>
> I received a call from Hotpoint this Morning saying that an Engineer had
> been booked to fit a Braille front panel on our washing machine a week
> today, Would we be in. I told the caller that we had not initially
ordered
> such a panel, but we would accept it if they had already arranged it,
> however, we had ordered Braille instructions which the company we had
> purchased the washing machine from had informed us were available.
>
> The reply from Hotpoint was to the effect that all their instructions for
> the visually impaired were now in audio format.
>
> As We would prefer a Braille copy of the instructions, I do intend to
> contact the RNIB transcription service in Tarporley and see if they can
> transcribe the instructions into Braille, however, I believe that even
they
> have gone over to Audio for certain transcriptions these days, but I will
> see what they say.
>
> I can see the argument of some companies, their thinking is that not
> everyone who is visually impaired reads Braille so it would cost them less
> to produce more of their manuals in either audio CD format for normal CD
> players, or a CD format that can be played on a computer. However, If one
> wants to read a manual while operating a washing machine, and the manual
is
> only available in an audio format, then a portable CD player and
headphones
> would have to be used.
>
> What are your thoughts?
>
>
>
>
> Alexander Shannon
>
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