[access-uk] Re: adding and subtracting from ipod touch

  • From: "Jakob Rosin" <jakob.rosin@xxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Fri, 25 Feb 2011 17:03:22 +0200

connect your iPod with your computer and open iTunes. open your iPods settings and select music. disable music syncronisation and click ok. iTunes should say that every song is removed. click ok. then enable music syncronisation again but check the checkbox that sync only selected songs or playlists. tab to the song list and check the songs. click ok.




Parimate soovidega
Best regards
Jakob Rosin

msn: ect365@xxxxxxxxxxxxxxx
skype: ect1234
follow me on twitter @jakobrosin

----- Original Message ----- From: "Williams Family" <welivehere7@xxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Friday, February 25, 2011 4:55 PM
Subject: [access-uk] adding and subtracting from ipod touch


Hi#
Can anyone explain how to delte all music from my ipod touch and then add only certain tracks rather than whole albumes or artists, Thanks
Brian

--------------------------------------------------
From: "Jackie Cairns" <jackie.cairnsplace@xxxxxxxxxxxxxx>
Sent: Friday, February 25, 2011 2:48 PM
To: <access-uk@xxxxxxxxxxxxx>
Subject: [access-uk] Re: An O2 story with lessons to be learned

Hi Barry

Yes, I must admit, I felt like not so much putting someone through a window,
but just sort of defeated and tired of the whole thing, like why should I
bother any more? I had this sense of giving up, yet fighting and thinking:
"Why should I let those b****rds get away with it"?

Fortunately, I had all my contacts backed up on another handset, so that
wasn't a problem. It was losing Talks and the K-Reader licences that got me at the time. But it's sorted now, and I'm going to put the iPhone onto the
Mac later to register everything and get VoiceOver turned on.  The guy in
the shop couldn't do it and, in a way, I'm glad he couldn't because I don't
use PC iTunes, I use it on the Mac.

Thanks to everyone for your support, and hope we've all learned something. A nice phone to hold though, even though it feels bigger at the moment, and I like the Tuffluv leather flip case I bought from Play for it as well which
matches the one for my iPod Touch.


Kind Regards,

Jackie Cairns
J&M Work-Ability

jandm@xxxxxxxxxxxxxxxxxx
www.work-ability.co.uk
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Barry Toner
Sent: 25 February 2011 13:12
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: An O2 story with lessons to be learned

Hi Jackie,

Sounds like a very stressful time indeed!

Having sent various phones off for replacements or repairs I've always,
always, always, always advised people to back their phone up using PC Suite. No matter what your told in the store or ont he phone as soon as it hits a Nokia Technicians bench it will be wiped. This appears to be part of their standard troubleshooting procedure. Sure, it can be a software or firmeware issue at times but it's an utter disgrace that they are allowed to do this sledge-hammer approach (IMHO), to solving a problem witha phone. Imagine
if PC world or such like blew your PC/mac away, even if it was a Hardware
issue?

You've the same I phone as myself and the same plan with O2 that I have. So
by all means feel free to shout if you need assistance.

Glad it worked out reasonably well for you in the end but I am genuinely
feeling your pain. It's that kinda stuff that makes my normally calm self
slip and I fight the urge to put my head or someone elses through a plate
glass window! Lol

Barry

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of Jackie Cairns
Sent: Thursday, February 24, 2011 10:13 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: An O2 story with lessons to be learned

Hi Tony

S and S were more than happy to restore my software, but the problem
was that because O2 had lost, destroyed or damaged my N82 - they gave
me various scenarios - it was going to cost £52 for a cross-phone
transfer because Nuance require an IMEI number to which the software
is tied.  I think
O2
were hoping to pay nothing, or as little as possible, and because I
wanted to get like-for-like and not have a branded phone, I stuck it
out.

It's very hard and stressful though, and you need to be determined and
have your wits about you at all times.  I sought legal advice from
Trading Standards, and they were more than helpful.

Anyway, with any luck, I've got a satisfactory outcome.  I could have
threatened to take O2 to a Small Claims court, where they may have had
to pay me compensation for hurt feelings and all that.  But, at the
end of the day, I just wanted a phone that worked, not someone elses,
and I felt that's what they were giving me, any refurbished half-baked
piece of kit they could find.

Still, hopefully sorted, but a real reminder to people to be extremely
careful about sending in handsets to network carriers who are
completely clueless, even if they appear to understand at the point of
entry.
Once the
phone goes to the Repair Centre, not Nokia, you've had it!!


Kind Regards,

Jackie Cairns
J&M Work-Ability

jandm@xxxxxxxxxxxxxxxxxx
www.work-ability.co.uk
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of tony sweeney
Sent: 24 February 2011 09:45
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: An O2 story with lessons to be learned

Hi Jackie,

Thank you for sharing that horrific story with us!

I can kind of empathise with your story as once my phone needed repair
and although I told o2 not to interfere with the assistive software
guess what, just what they did, wipe it I mean!!

I was lucky that my Talks supplier replaced it no problem without a
charge.

I have to add in fairness that I find o2 great apart from that
incident.

Anyway well done on your perseverance in getting your problem
satisfactorily resolved.

Tony

----- Original Message -----
From: Jackie Cairns <mailto:jackie.cairnsplace@xxxxxxxxxxxxxx>
To: access-uk@xxxxxxxxxxxxx
Sent: Thursday, February 24, 2011 9:23 AM
Subject: [access-uk] An O2 story with lessons to be learned

I hope the moderator will forgive a long post, though I will try to
make it
as brief as possible given it is a complex story that requires the
major
points only for this purpose.

In December, I switched from Vodafone to O2 because I get a better
signal
with O2 over here.  I was reluctant to do so as I had been with Voda

for
many years, but I got a decent Simplicity tariff from O2, and that
was fine.

Unfortunately, however, when I went to replace a SIM card in my N82,

the
holder in which it sits came off in my hand, and I was unable to put

it
back, so therefore couldn't get the card to lie in its slot so it
could
connect.

I took the phone to my nearest O2 dealer, explained what had
happened, and
specifically requested they did not touch the software on it, merely
repaired the SIM card holder.  They knew it was an unlocked and
unbranded
phone.  Now this is a very important point.

One week or so later, their Repair Centre rang to say that the phone

could
be fixed if I was willing to pay £28.81.  I asked if the SIM card
holder had
been fixed, and that everything else on the phone was as I had left
it, that
is, Talks etc.  They said it was, so I paid the fee.

When the phone came back a week later, I was shocked to discover an
N86,
locked and branded to O2, sitting in a flimsy box.  I contacted the
store
and Repair Centre at this point.  I was told that O2 do not accept
unlocked
and unbranded phones for repair, and that mine had either been lost,
destroyed, or flashed, meaning my software had been wiped.

A very long and drawn out period then ensued.  The Store Manager,
who
had
been initially very helpful, suddenly went on leave following a
bereavement,
and his Area Manager took over, a less helpful person.  I refused to

accept
the N86 given it was locked, branded and refurbished, and didn't
even
come
with a charger which is different to that on an N82 anyway.

I sought legal advice, and that got things going in my favour.
Yesterday,
the Area Manager received the letter I had been advised to write and

copy to
various departments of O2, so they were willing to listen to reason.
Glenn
Tookey at S and S had given them costings for an N82 that he still
has a few
of, plus putting Talks onto a phone etc, but they weren't really
interested.

During a conversation I had with the Area Manager yesterday, where I

advised
him he had to settle the dispute within 14 days, he said he wished
he
could
give me any handset, but was limited in what he could offer.  He
happened to
say: "I'd give you an iPhone, Blackberry, anything if it was helpful

to
you".  When he said iPhone, I decided instantly that it would be my
best
route.  I've always resisted going down that road, and am happy with

my iPod
Touch.  But when he offered me an iPhone fourth generation 32GB,
with
my
current Simplicity tariff plus an extra five quid for an unlimited
data
plan, I took it.  He didn't know about VoiceOver, and wondered how a

blind
person would use an iPhone, which is why he'd never offered me one
in
the
beginning.  I explained how it works, and that Apple has a
commitment
to
accessibility.

So everyone, the moral of this story is that if you have problems
with an
existing Nokia phone which contains your Talks or K-Reader software,

don't
assume it will go to Nokia to be repaired as I did.  Don't also
assume that
a carrier like O2 will accept an unlocked or unbranded handset,
because they
don't.  And be prepared for a run-around if it goes wrong.

I am not keeping too well at the moment with my back, and this took
a
lot of
energy and stress to deal with.  But I made O2 give me something
suitable in
the end.  I could have stuck with the refurbished N86, but I already

have an
N86.  I felt that taking the iPhone for £20 a month on my current
tariff
with the inclusion of unlimited WiFi and Hotspots, 600 minutes and
unlimited
texts on a SIM only contract was the best I could get.

So, as my iPhone is coming within the next few days, I'm going to
join those
of you who are working your way through the steep learning curve to
use it.
An iPod Touch is one thing, but an iPhone is a bit more than that,
so
I'll
certainly welcome any help if I shout for it.

Sorry for such a long rant, but there are things worth noting as
I've
discovered over recent weeks.

Kind Regards,

Jackie Cairns
J&M Work-Ability

jandm@xxxxxxxxxxxxxxxxxx
www.work-ability.co.uk

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