[access-uk] Re: accessible internet service providers
- From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Fri, 4 Jan 2008 22:33:19 -0000
A very good point.
I remember a friend who, where in the old days of cafes, it
was often polite to leave a shilling under the plate as a
tip.
In the event of bad service, he left one of his specially
printed business cards which, printed on the back was, "I
tip for service!".
So sometimes it pays to pay just a little more for that
service.
George.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
lists@xxxxxxxxxxxxxxxxxxx
Sent: Friday, January 04, 2008 9:45 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: accessible internet service
providers
Hi,
Many years ago, Joe, who was on this list, had some sort of
arrangement with Demon internet where screenreader users
could
get help.
Customer Services at Demon were aware of this and passed
Screenreader users on to Joe for assistance.
Then all the budget providers came along and noone wanted to
pay
for the extra benefit of customer services.
On 4 Jan 2008 at 21:14, alex.thynne@xxxxxxxxxxxx wrote:
> Hi all
>
> I'm in a discussion on skype with a couple of my friends,
and we were
> talking about the lack of knowledge of people in help
desks, concerning how
> to help someone using a screenreader perform tasks on a
part of a provider's
> broadband site. They are frustrated because of the lack
of accessibility in
> choosing or managing their various broadband features.
>
> I wonder therefore, why can't some of the technology
companies providing
> access equipment, or possibly RNIB and any others who
would be interested,
> in setting up a truly accessible broadband provider. I
imagine that this
> would probably involve using someone's network, to do
this, and any profits
> could be ploughed back into accessible technology products
or services.
>
> I wonder whether anyone has ever thought about this, is it
feasible?
>
> Alex
> skype name: grytpype2006
> windows live messenger name: alex.thynne@xxxxxxxxxxxxx
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