[access-uk] Re: accessible internet service providers
- From: "Derek Hornby" <derek.hornby_uk@xxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Fri, 4 Jan 2008 22:09:13 -0000
Alex said:
"we were talking about the lack of knowledge of people in help desks,
concerning how to help someone using a screenreader perform tasks on a
part
of a provider's broadband site."
But the problem isn't with ISP but rather the actual screen reader
user should seek training if they are not able to train themselves.
"They are frustrated because of the lack of
accessibility in choosing or managing their various broadband features."
So they are not fully aware how to use their own screen reader.
That is not the ISP's fault.
No the real problem is the very high costs of training the
screen reader users. It's an average of about £86 an hour.
This is find for those that have such costs covered by the state,
"access to work or social services" but what about those that access to
work won't cover, or those that social services won't fund?
Regards, Derek
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
Other related posts:
