[access-uk] Re: accessibility of cash machines was Re: Re: Fw: Disabled People and Chip and Pin
- From: "Graham Page" <gpage@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 29 Mar 2006 00:26:50 +0100
Hi Ray.
I suppose the main issue here is security both in terms of others being able
to pick up the bluetooth signal and the difficulty of holding your phone in
one hand while trying to get cash out with the other.
I think therefore it is probably better if the machines talk. This has been
done in phone boxes. the modern BT jobs used to talk about 10 years ago. A
talk button got them talking but this seemed to be a rather well hidden
secret.
Cheers
Graham
Graham Page
Mobile: 07753 607980
Fax: 0870 706 2773
Email: gpage@xxxxxxxxxxxxxx
MSN: gabriel_mcbird@xxxxxxxxxxx
Skype: gabriel_mcbird
----- Original Message -----
From: "Ray's Home" <rays-home@xxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, March 28, 2006 11:07 PM
Subject: [access-uk] Re: accessibility of cash machines was Re: Re: Fw:
Disabled People and Chip and Pin
Just a point of information Here. I believe that talking ATMs use the main
numeric keypad for everything. Each number becomes a menu item when you use
your cash card. I'm not sure how this works now, but I recall hearing a
demonstration of one of the trials in Scotland and I believe the keys
situated
either side of the screen were not used at all. I think prompts, rather
like
in an automated phone menu, tell you which number key does what.
I very much agree with comments that campaigning efforts would be much
better
focused on physical design of EPOS machines, and taking up the challenge of
inaccessable ATMs etc, rather than trying to defend the old signiture
system,
and by implication, the levels of fraud that went along with it.
FinlayFinaly, Steve's comment on mobile phones becoming a sort of access
device
did occur to me while I was writing my previous post to this list. I guess
that as they are so often Blue Tooth enabled and some have WI FI access to I
believe, this might yet prove to be a logical development in bringing about
access about an area your moving through. Let's hope something like this
does
happen.
Ray
Personal emails: Email me at
mailto:ray-48@xxxxxxxx
----- Original Message -----
: Hi.
:
: Thinking about this one, it would be awkward at the moment.
:
: You would need to be using a cash point and holding your mobile as well.
: You would be a mugger's dream.
:
: This being said, I don't see why the banks could not have accessible
: documents on their websites containing step by step guides on how to use
: their own machines. That way if you knew which machine you would have to
: use you could download information about that machine either at home
before
: you set out or on your mobile while you are out. This could apply to much
: more than cash machines of course. it could work with fast ticket
machines
: and vending machines too.
:
: This is not of course perfect as not everyone has access to the web or wap
: pages and remembering long sequences of keys can be difficult but in the
: short term, accessible documents with information about key sequences
would
: be a start and a positive step forward.
: Graham Page
:
: Skype: gabriel_mcbird
: ----- Original Message -----
: From: "kevin and emma" <kream@xxxxxxxxxxxx>
:
:
: hi, if the speech could be incorporated into a mobile, then fine. but it
: would seem like a lot of fiddle and fuss (possibly even expense) just to
put
: in a 4 digit pin code to do your weekly shopping! smile. now if it could
be
: developed to cover other, currently inaccessible/awkward facilities, then
: i'm all for it. cash machines, those self service ticket machines on train
: stations, things like that, then it would be a real step forward!
: Kevin - owner of the audyssey gamers discussion list at:
: www.audyssey.org
: contact me via email/msn:
: kream@xxxxxxxxxxxx
: ----- Original Message -----
: From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
:
:
: > Hi Kevin,
: >
: > I agree with you regarding Chip and Pin, I much prefer it. However,
: speech
: > could come from any number of places. How 'bout your Talks-enabled
mobile
: > phone? Imagine having a Bluetooth transmitter on the terminal, which
sent
: > the information directly to your phone? Talks talking to you in an
: > earpiece? I don't know whether it is going to ever happen, but this
would
: > be by no means technologically impossible. And you always carry your
: phone
: > around. Forget special boxes, I think this would be the way to go.
: >
: > All the best
: > --
: > Computer Room Services: the long cane for blind computer users.
: >
: > -----Original Message-----
: > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
: Of
: > kevin and emma
: > hi, and of course this little box will be free? ... not! not too mention
: > another thing to carry around with us. and what would happen if you lost
: > this box? or it developed a fault? or for some reason it wouldn't work
and
: > you had a queue of 20 people behind you? you'd have to ask the cashier
to
: > help which you can do already for free! in other words, you'd be back to
: > square one anyway, i really don't see why people have a problem with
: asking
: > for help when it's required!if anything it's easier with chip and pin.
no
: > problem with having to ask where the line is, double checking to make
sure
: > your in the right place, hoping that the pen works first time and that
: your
: > signatures readable etc etc.
: > it doesn't matter what technology is developed, or what improvement are
: made
: > to chip and pin, not everyone will agree with it. i for one aprove of it
: and
: > it's just a pity it took so long to come about. good riddance to the
pen!
: > smile.
: > Kevin - owner of the audyssey gamers discussion list at:
: > ----- Original Message -----
: > From: "James O'Dell" <jamesodell@xxxxxxxxxxxx>
: >
: >
: > > > what is the point of speech if it just says star?
: > >
: > > It tells you when to enter your pin, confirms that you have entered
the
: > > digits correctly, tells you if you when you an remove your card or if
: you
: > > have made a mistake etc.
: > >
: > > Anyway I remember reading something a while ago suggesting that in the
: > > future speech on units like this might come from some sort of speech
box
: > we
: > > carry with us, rather than from the units themselves, which would all
: use
: > a
: > > common standard to communicate with the speech box. we shall see...
: > >
: > > James
: > >
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