Hi Steve I have done this and will let you know the outcome. Kind regards, Jackie Brown Emails: jackieannbrown62@xxxxxxxxx thebrownsplace@xxxxxxxxxxxxxx Twitter: @thebrownsplace Skype: Thejackmate -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of amanda burt Sent: 29 July 2014 10:29 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: a tilorian enquiry Thanks Steve. Amanda -------------------------------------------------- From: "Steve Nutt" <steve@xxxxxxxxxxxxxx> Sent: Tuesday, July 29, 2014 8:38 AM To: <access-uk@xxxxxxxxxxxxx> Subject: [access-uk] Re: a tilorian enquiry > Hi Jackie and Amanda, > > Please could you both try the following and let me know if the reboots > decrease? > > Remove the keyguard i.e. go into 9-Settings, 5-Screen and Security, > 3-Lockscreen and select 1-None. > > Please note this is not a permanent fix, we are just trying to squash this > bug. > > Thanks for your help. > > all the best > > Steve > > -- > Computer Room Services > 77 Exeter Close > Stevenage > Hertfordshire > SG1 4PW > Tel: +44(0)1438-742286 > Mob: +44(0)7956-334938 > Fax: +44(0)1438-759589 > Email: steve@xxxxxxxxxxxxxx > Web: http://www.comproom.co.uk > > -----Original Message----- > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf > Of > Jackie Brown > Sent: 28 July 2014 16:41 > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: a tilorian enquiry > > Hi Amanda > > Same as myself, and I have had it happen to me a few times, but nothing > major. > > > > Kind regards, > > Jackie Brown > Twitter: @thebrownsplace > Skype: Thejackmate > > -----Original Message----- > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf > Of > amanda burt > Sent: 28 July 2014 16:29 > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: a tilorian enquiry > > Hi Steve > > The network is Oe2 and it's the S4 minny. > > Thanks Amanda > > -------------------------------------------------- > From: "Steve Nutt" <steve@xxxxxxxxxxxxxx> > Sent: Monday, July 28, 2014 9:05 AM > To: <access-uk@xxxxxxxxxxxxx> > Subject: [access-uk] Re: a tilorian enquiry > >> Hi Amanda, >> >> Yes, we are looking into this. Please could you tell me what network you >> are on? Also, is it the S3 or the S4 Mini? >> >> Thanks a lot. >> >> All the best >> >> Steve >> >> -- >> Computer Room Services >> 77 Exeter Close >> Stevenage >> Hertfordshire >> SG1 4PW >> Tel: +44(0)1438-742286 >> Mob: +44(0)7956-334938 >> Fax: +44(0)1438-759589 >> Email: steve@xxxxxxxxxxxxxx >> Web: http://www.comproom.co.uk >> >> -----Original Message----- >> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf >> Of >> amanda burt >> Sent: 26 July 2014 23:27 >> To: access-uk@xxxxxxxxxxxxx >> Subject: [access-uk] a tilorian enquiry >> >> Hi >> >> My partner has just got the tilorian mobile phone. He said that, >> sometimes, >> >> when he's using it, it crashes. This can happen quite a lot every day. >> >> Has anyone else had this happen with the phone? Any help would be >> grately >> apreciated. >> >> Amanda >> >> >> --- >> This email is free from viruses and malware because avast! 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