[access-uk] Re: a small word 2k query

  • From: Joe Paton <joe@xxxxxxxxxxxxxxxxxxxxxx>
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Thu, 18 Jan 2007 12:58:37 +0100

Thanks tristram.

Joe
At 12:50 18/01/2007, you wrote:
>The Norton Office plugin is known to cause a focus issue with Jaws 
>on some PCs such that you cannot navigate into the edit area of 
>Word.  The problem can be circumvented by disabling the "office 
>plugin" feature under the "miscellanious" options section of the 
>software.  If it isn't the Office plugin I don't really know what it is.
>Regards.
>
>Tristram Llewellyn
>Sight and Sound Technology
>Technical Support
>www.sightandsound.co.uk
>
>   ----- Original Message -----
>   From: Joe Paton
>   To: access-uk@xxxxxxxxxxxxx
>   Sent: Thursday, January 18, 2007 10:47 AM
>   Subject: [access-uk] Re: a small word 2k query
>
>
>   Tristram,
>   In this case, norton 2003.
>   This may be the problem?  If so, i'm not pleased with myself not to
>   have thought of it.
>
>   At 11:21 18/01/2007, you wrote:
>   >What do you use for anti-virus Joe.
>   >Regards.
>   >
>   >Tristram Llewellyn
>   >Sight and Sound Technology
>   >Technical Support
>   >www.sightandsound.co.uk
>   >
>   >   ----- Original Message -----
>   >   From: Joe Paton
>   >   To: access uk
>   >   Sent: Thursday, January 18, 2007 10:18 AM
>   >   Subject: [access-uk] a small word 2k query
>   >
>   >
>   >
>   >   Morning all,,
>   >
>   >   I have previously posted this on 3 lists , with no
>   >   response.  Hopefuly a list member here may have some thoughts.
>   >   I wonder if list members using JFW 4.5 an up, in fact any screen
>   >   reader, and word 9 or office 2k
>   >   running XP (patched,)have experienced the following It's silly but
>   >   slightly enoying. Here's a breakdown.
>   >
>   >   It appears that, when documents are opened outside the word program,
>   >   when a doc is opened, using navigation keys such as control-right
>   >   arrow, or control-left-arrowjaws does not echo the word as it should,
>   >   or perhaps does not follow , the cursor if it is moving at all, or
>   >   the cursor is not moving. There's no way of knowing, untill some
>   >   peepers are about, and that won't be for a while. Now if you've
>   >   opened the document from the sub-menu item, "open office document"
>   >   yes you still have the same crippled navigation, but if you close the
>   >   first window, things return to normal. Unloading and re-starting JFW
>   >   also achieves the desired behaviour. If you open a document from
>   >   within the word application, navigation is ok. Now I know that it
>   >   could be argued, "open documents from within word" and that would
>   >   solve the problem wouldn't it. But it aught to work the other
>   >   way. It used to, Now it doesn't. I have ran the JFW repair tool,
>   >   whatever good that did. I have renamed Normal.dot and had word build
>   >   a new one, there were no significant customizations to worry about
>   >   anyway. I have rid the system of extraneous temp files. I have
>   >   checked display settings. I have ensured that the word window, and
>   >   document window are maximized. I have run disk management tools,
>   >   which have improved the performance of the machine, but not helped
>   >   this problem, but I suspected they wouldn't. It does seem that when
>   >   a document opens word via association, certain functions mis-behave.
>   >
>   >   Any ideas will be gladly received.
>   >
>   >   Thanks,
>   >
>   >   Joe Paton
>   >
>   >   .
>   >
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