[access-uk] Re: a question regarding the 195 directory enquiries service
- From: "Barry Hill" <bbinc@xxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Fri, 4 Mar 2011 16:43:13 -0000
I think you might get charged a connection fee if they put you through using
your mobile.
Cheers
Barry
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Clive.Lever@xxxxxxxxxxx
Sent: 03 February 2011 4:39 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: a question regarding the 195 directory enquiries
service
Hi,
I seem to remember that some mobile service providers were charging for the
use of 195, and were taken to task for it. It certainly works for free and
exactly the way it does on a landline when I dial the service from my O2
mobile.
Best,
Clive
Clive Lever
Diversity Advisor
01622 221163 (extension 7000 1163) Room 1.15, Sessions House, County Hall,
Maidstone, ME14 1XQ.
Diversity is a strength and we will value and harness difference for the
benefit of all service users, the individual and KCC.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Barry Hill
Sent: 04 March 2011 16:31
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: a question regarding the 195 directory enquiries
service
You can use the pin number on the card with any landline. You can even
arrange to use the same pin number for free directory enquiries with your
mobile. I think you could just call 195 to get more details.
Cheers
Barry
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Alexander Shannon
Sent: 03 February 2011 4:15 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] a question regarding the 195 directory enquiries
service
Hi all,
I wonder if anyone can advise me regarding the best way to resolve the
following issue.
My wife Carol was given a card for the 195 directory enquiries service when
she was studying at Queen Alexandra College in Harborne in 1992. I wasn't
studying there at the time, but Carol informs me that all the cards were
linked to the number used at the time for the college switchboard, and
although Carol does remember occasionally using her Directory Enquiry card
when she was at college, she has not used it since, as she believes that the
cards have to be linked to a particular number, I.E., the owner of the card
has to own or have the use of their own landline telephone.
What I'm wondering really, is which bit of BT should I speak to on Carol's
behalf to enable us to either arrange for a new card, or inform BT that
Carol's circumstances have changed and in view of this can she update the
details linked to her old Directory enquiry card so that she can use it
again.
Thank you in advance for any replies.
Alexander Shannon
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