Hi Andy, I can't remember which of your suggestions I've got working on this machine, but I can play the audible files without a problem. I think the confusion may have arisen because I mistakenly told the woman at Audible support that I had copied the files from a machine I no-longer possessed, on to a removable drive and then copied the contents of the removable drive on to this machine, when I actually meant that I had copied the files from a laptop I no-longer used but still have here, via a removable drive to this machine. Maybe she was correct, in the sense that if the files had been copied from a machine I no-longer possessed, I would have had to download them again from my library on the site. Alexander Shannon ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq