I can't give you an immediate answer Brian, but I'll forward your email through to the TBS Arena list to see if Iain can help at all. Léonie. -- http://www.tink.co.uk/ _____ From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Brian Hartgen Sent: 18 January 2009 12:29 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Yahoo groups bouncing mail Hi I have just tried to join the RNIB Talking Books Arena list and received a message back from Yahoo groups stating that mail from my address is bouncing. I reproduce the message below. However, when activating the link provided below to reset the account I am asked for a Yahoo ID and password. I have never had one of these. Can the moderator of a Yahoo groups list reset the details does anyone know? I had a similar problem with one of our GoogleGroups lists and I was able to help the subscriber to resolve the issue. If anyone can please let me know how this problem can be resolved that would be good. Brian We are unable to process the message from <brian@xxxxxxxxxxx> to <RNIBTalkingBooksArena-subscribe@xxxxxxxxxxxxxxxxx>. Your request to join the RNIBTalkingBooksArena group is not processed because your email account has been bouncing mails. This means that emails sent to your account over several days have been returned to us. This is sometimes because mail boxes are filled up, or because of configuration problems. To reset your Yahoo! Groups account, please go to http://uk.groups.yahoo.com/myprefs?edit=2 For further assistance, please visit http://help.yahoo.com/help/uk/groups/