HiJoan Had exactly the same thing earlier this morning. Tried to open www.viponair.com and had the same message from media player. running XP home and jaws 5. Annoying when thigs do not work. Hopefully somebody can help. Graham ----- Original Message ----- From: "Joan Muir" <wjmuir.twadugs@xxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Thursday, August 05, 2004 12:07 PM Subject: [access-uk] Windows Media Player > Hi, Folks, > Getting problem with Windows Media Player. Can't remember which version it is but it's the latest one. > > Have used this before and didn't think I had changed configuration. Here is the error message. > > You've encountered error message C00D1197 while using Windows Media Player. The following information might help you troubleshoot the issue. > > Cannot play the specified file > > Windows Media Player cannot play the specified file. This error message may occur for one of the following reasons: > List of 4 items > . The path to the file is not valid. If you typed a Uniform Resource Locator (URL) address in the Open URL dialog box, be sure the file name is spelled > correctly and the path to the file is correct, and then try again. If you clicked a link on a Web page, clicking the link again may fix the problem. > . The server is down or busy. Try to connect to the server at a later time. > . Some network protocols in the Player are not enabled. Enable all network protocols, and then try again. > . The proxy server settings for Windows Media Player are not configured properly. Verify that your proxy settings are correct, and then try again. > list end > > To enable all network protocols > List of 2 items > 1. On the Tools menu, click Options, and then click the Network tab. > 2. In the Protocols area, select all the protocol check boxes. > list end > > To verify your proxy server settings > > Could anyone help please? > > Best wishes, > > Joan. > > ** Going on holiday and want to halt messages? Send a message to:- > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** vacation ## d > ** where ## is the number of days followed by d for days. > ** For other things like digest mode, send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ** Going on holiday and want to halt messages? Send a message to:- ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** vacation ## d ** where ## is the number of days followed by d for days. ** For other things like digest mode, send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq