Please disregard my earlier query. I practised with Narrator on my working machine before trying it out on a new one, and found that typing Narrator in the search box brought it up, and allowed me to take the initial step of installing JAWS to the point where Eloquence took over. Narrator is certainly useful for that kind of situation. Many thanks. Kind Regards, Jackie Cairns ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq