Hi Jim, Poor you! I've persuaded my wife that it's cheaper if she goes alone. (Smile) Where are you geographically located? And are you in the middle of say a housing estate? I ask because someone did suggest changing the band. Many close to you may all be using the same (default) one, and so it gets clogged up, especially when the kids are on mid-term. George. From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Jim Williams Sent: 21 February 2015 15:02 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Wifi again Hi George, Thanks for your quick reply, I'll check things out after I'm unchained from the Asda trolley this afternoon. Whether this is another indicator I'm not sure. When I go into my e-mail account and new messages are being downloaded, I get the message that: "Your network has unexpectedly terminated the connection. Possible causes could be network problems etc.." Thanks again. Jim ----- Original Message ----- From: George Bell<mailto:george@xxxxxxxxxxxxxxxxxxx> To: access-uk@xxxxxxxxxxxxx<mailto:access-uk@xxxxxxxxxxxxx> Sent: Saturday, February 21, 2015 1:04 PM Subject: [access-uk] Re: Wifi again Hi Jim, It sounds like you went in to the grocery shop in error. 1) Take a look here http://community.virginmedia.com/t5/Forum-Archive/Virgin-Media-Superhub-keeps-disconnecting/td-p/1137335 You are obviously not alone with the problem, and there is a solution suggested, albeit at a cost. 2) And also here www.cabling4less.co.uk<http://www.cabling4less.co.uk> where you can exactly the cable you want. George. From: access-uk@xxxxxxxxxxxxx<mailto:access-uk@xxxxxxxxxxxxx> [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Jim Williams Sent: 21 February 2015 12:44 To: BCAB Discussion List Cc: access-uk@xxxxxxxxxxxxx<mailto:access-uk@xxxxxxxxxxxxx> Subject: [access-uk] Wifi again Hi lists, Apologies for cross posting again. Despite having a Wifi extender fitted by an RNIB computer volunteer, I am still suffering drop outs on my Sonata Plus radio. I have a Virgin Media super hub and I want to see if I can get a better quality, improved performance router. I went to my local computer shop who are usually very good with their advice, to ask a couple of questions. 1 A recommendation for a better router than I have at present, supplied by Virgin Media. I was told that I would have to stick with VM as their routers have a special mains cable connection. True? 2 As my current router is plugged into an extention lead I was looking for a mains lead for the router with a cable length of about 3 metres so that it will reach a spare wall socket. Once again, in the shop, I was told that the longest mains router lead is About 1.5 metres long. If this is true then I will have to ask VM to come and extend the cable to the other side of the room so that the power lead will reach the wall socket. Just one other small point that may shed light on this problem, even if I hold my 2nd VRS next to the router it tells me that internet reception quality is poor. Any alternative advice or suggestions warmly welcomed. Jim Williams