Hi Eleanor I have been talking to samsung uk about my other nc10 over the last 3 months whilst trying to get it sorted out and I did ask them if the nc10 will support windows 7 and they said yes, it will be a complete format as there is no up-grade from xp available but it came from samsung themselves, they should know. In fact when I looked at the nc10 before I purchased it, it did say that it will support 7 but I can't remember where I saw it. It may pay you to contact samsung and ask them yourself. Regards Adrien You can get me off list at: adriencollins22160@xxxxxxxxxxxxxx Speakon is a free fully self-voicing accessible multimedia program for the visually impaired, find out more by downloading the software from: http://www.a-technic.net/speakon.htm You can join the speakon user group by sending a blank e-mail to: speakon-subscribe@xxxxxxxxxxxxxxx ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq