Vodafone
http://www.justgiving.com/Eleanor-Burke-Aniridia
On 1 Aug 2018, at 23:43, Mark Brett <markbrett@xxxxxxxxx> wrote:
Hi can i ask what mobile network you are on?
On 1 Aug 2018, at 22:56, Eleanor Martha Burke <eleanormarthaburke@xxxxxxxxx>
wrote:
what I do is I call from my mobile phone 195 and there is no charge. I den
ask if they will send me a text message with the number and they do this. I
then have the address plus the number. this works very well for me. I never
use my landline now to dial 195 directory.
Eleanor
http://www.justgiving.com/Eleanor-Burke-Aniridia
On 1 Aug 2018, at 22:46, Clive Lever <clive.lever1955@xxxxxxxxx> wrote:
Hi Mark,
If you mean the directory enquiry side of the service, the answer is never.
However, the operators have recently been asking if the caller would like
them to transfer the call to the number. As you can imagine, if you do,
you’d pay the normal fee for the call.
Caution: sometimes they will ask, sometimes not. It’s unpredictable. Often
they transfer the call without telling you the number. It’s not advisable
for you to let them do that, as you’d have to call again if the line is
engaged, because the agent doesn’t stay on the line. However, there have
been times when I’ve said: “Yes please, but first can you tell me the
number”, and they’ve told me the number and hung up. Other times they do as
they have been asked.In my honest opinion, I wish they’d stick to giving the
number out, as I never know what I’m going to get, a number, a transfer or
both, and it feels a bit more complex than it needs to be.
Best,
Clive
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of ;
Mark Brett
Sent: Wednesday, August 1, 2018 9:34 PM
To: Access Uk
Subject: [access-uk] When is 195 service a paid service?
Hi all, can anyone tell me when is the disabled directory service on 195 not
a free call?
Many thanks.
Mark Brett
Sent from my iPhone
Email: markbrett@xxxxxxxxx
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