yes definitely but I forget what they wanted. actually come to think of it
because I told them I was registered with BT landline I think they checked me
out from that. I just really can't remember but vaguely I think that with the
situation. probably took a week to 10 days to sort out so during that time I
did not make the calls to 195.
http://www.justgiving.com/Eleanor-Burke-Aniridia
On 2 Aug 2018, at 09:14, Mark Brett <markbrett@xxxxxxxxx> wrote:
Did you have to register with vodafone for them to give you access to 195?
On 2 Aug 2018, at 04:05, Eleanor Martha Burke <eleanormarthaburke@xxxxxxxxx>
wrote:
Vodafone
http://www.justgiving.com/Eleanor-Burke-Aniridia
On 1 Aug 2018, at 23:43, Mark Brett <markbrett@xxxxxxxxx> wrote:
Hi can i ask what mobile network you are on?
On 1 Aug 2018, at 22:56, Eleanor Martha Burke <eleanormarthaburke@xxxxxxxxx>
wrote:
what I do is I call from my mobile phone 195 and there is no charge. I den
ask if they will send me a text message with the number and they do this. I
then have the address plus the number. this works very well for me. I never
use my landline now to dial 195 directory.
Eleanor
http://www.justgiving.com/Eleanor-Burke-Aniridia
On 1 Aug 2018, at 22:46, Clive Lever <clive.lever1955@xxxxxxxxx> wrote:
Hi Mark,
If you mean the directory enquiry side of the service, the answer is never.
However, the operators have recently been asking if the caller would like
them to transfer the call to the number. As you can imagine, if you do,
you’d pay the normal fee for the call.
Caution: sometimes they will ask, sometimes not. It’s unpredictable. Often
they transfer the call without telling you the number. It’s not advisable
for you to let them do that, as you’d have to call again if the line is
engaged, because the agent doesn’t stay on the line. However, there have
been times when I’ve said: “Yes please, but first can you tell me the
number”, and they’ve told me the number and hung up. Other times they do as
they have been asked.In my honest opinion, I wish they’d stick to giving
the number out, as I never know what I’m going to get, a number, a transfer
or both, and it feels a bit more complex than it needs to be.
Best,
Clive
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of ;
Mark Brett
Sent: Wednesday, August 1, 2018 9:34 PM
To: Access Uk
Subject: [access-uk] When is 195 service a paid service?
Hi all, can anyone tell me when is the disabled directory service on 195
not a free call?
Many thanks.
Mark Brett
Sent from my iPhone
Email: markbrett@xxxxxxxxx
SMS: 07962432222
Phone: 08432086070
Twitter: markbrett1
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